partner support


Cisco Merrily Sails Down the Small Business Stream with New Releases

By Steve Hilton, Enterprise Research, Analysys Mason Cisco (CSCO) continues to make progress in the small business sector with a series of announcements on Dec. 1, 2009. The announcements are focused around Cisco services/support, products and channel partner enhancements. What does it all mean? Cisco intends to come out of the global recession in a strong […]

Microsoft Changes Affect Telephone Support for Partners

Microsoft (MSFT) has eliminated a number of Telephone Partner Account Managers, apparently leaving a hole in telephone support for partners. The company hasn’t said how many account managers were laid off or how sales assistance for partners would be affected. A Microsoft spokesperson said this is one part of an overall reevaluation of partner service levels […]

HP Turns Focus to SMBs

Hewlett-Packard (HPQ) this week announced new initiatives to drive business in the SMB market, including new products and partner programs and resources. HP’s Partner One program will provide funding and tools to help with closing SMB customers. Beginning May 1, the program will also contain an SMB Elite designation offering additional marketing and lead-gen support. HP […]

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