outsourcing

 

Wipro Jumps on BPOS Bandwagon

Bangalore, India-based IT services firm Wipro Technologies has embraced the cloud computing model and announced its plans to offer Microsoft’s Business Productivity Online Suite (BPOS). Under a “Dedicated Advisor” agreement with Microsoft, Wipro Technologies will be able to assist its global enterprise customers in migrating to BPOS via a palette of professional services including assessments, […]

Sprint Loses Key Outsourcing Contract With Time Warner Cable

Shares of Sprint Nextel Corp. (S) started bouncing back this week as the carrier predicted “revenue stability” for later this year. That is, until a financial analyst told clients in a research note that Sprint is losing an outsourcing contract worth $250 million per year. On Wednesday, Bernstein Research’s Craig Moffett noted Time Warner Cable will […]

Endeavor Upgrades Training Center

Professional services outsourcer Endeavor Telecom released a new version of its online training tool, the Endeavor Training Center, to include enhanced multimedia capabilities, as well as more comprehensive testing and reporting functions. The Training Center was implemented to facilitate the ongoing training and certification of Endeavor’s team of 9,000-plus individually managed field engineers. The recent […]

The Case for Data Center Services Is Strong in a Weak Economy

Some sales strategies are only strategic when the economy is in full swing. However, the business case for data center services holds up, and in many cases improves, as working capital tightens. Lou Peccoralo, COO of COLOTRAQ, a marketplace for telecom and IT services, explores this theme in Sunday’s session at the Channel Partners Conference […]

Downturn-Proof Data Center Sales Strategies

      By Moz Aslam, COLOTRAQ The relationship between purchasing managers and CFOs mimics the cyclical nature of our economy. During boom times, there is great team chemistry — similar to a cohesive 11-man offensive unit in the NFL, where everyone is striving towards the goal. Here, the goal is increasing shareholder value. And […]

In Search of SaaS Sales Success

Software as a service is not as plug-and-play as agents had hoped, but is there still opportunity to succeed in the SaaS market?

Buyers Guide: Conferencing Service Bureaus

A+ Conferencing Ltd. 3600 S. Gessner Road, Suite 250Houston, TX 77063Phone: +1 713 954 6600Toll-Free: +1 888 239 3969Contact: Mike Burns, PresidentE-mail: mikeb@aplusconferencing.comWeb: www.aplusconferencing.com ACT Teleconferencing1526 Cole Blvd., Suite 300Golden, CO 80401Phone: +1 303 233 3500Toll-Free: +1 800 228 2554Contact: Eric Olmsted, Director, SalesE-mail: eolmsted@acttel.comWeb: www.acttel.com Adigo Inc.999 Sepulveda Blvd., Suite 500El Segundo, CA 90245Toll-Free: […]

Accounting for Change

As smaller comunications service providers and resellers seek to solve their billing challenges, too often the market tells them the answer is to throw money at technology. Choosing to outsource billing capabilities through a licensed system or a managed service can produce positive results. As communications services become more complex and variable, and involve more […]

Straitshot Selects CustomCall’s Webtop BPM Solution

Straitshot Communications, a managed network service provider, selected CustomCall Data Systems Inc.s Webtop product for bill processing and order management for Straitshots business VoIP services. Webtop BPM is a Web-based and workflow-enabled solution that enables service providers seamlessly to integrate order management, bill processing, customer care, provisioning and revenue management. Webtop offers business process modules […]

Perimeter eSecurity Buys USA.NET

Perimeter eSecurity, a provider of on-demand security software, has acquired USA.NET, which develops secure electronic-messaging services. The deal was announced two weeks after Goldman Sachs pumped $50 million into Perimeter eSecurity, and terms were not disclosed. Private equity firms Bessemer Venture Partners and the Stripes Group LLC also helped fund the USA.NET purchase. USA.NET will […]

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