Transitioning From VAR to Cloud Desktops Provider

The market is packed with providers offering commodity services. Look to higher-value services such as hosting line-of-business applications, mobility service and even entire desktop workspaces.

ILD Acquires Andiamo Telecom Assets

ILD Telecommunications Inc. said Tuesday it has acquired certain assets of facilities-based carrier Andiamo Telecom LLC for an undisclosed sum. ILD said the acquisition helps broaden the companys outsourced services reach into the international marketplace. San Luis Obispo, Calif.-based Andiamo Telecom serves international and domestic clientele. Privately held Andiamo Telecoms operator services call center division […]

deltathree Becomes Level 3 Master Reseller

VoIP provider deltathree Inc. said today it has joined Level 3 Communications Inc.s Master Reseller program. The deal makes Level 3 the wholesale network carrier for the deltathree Outsourced Platform, while deltathree, as a member of the Level(3)Enabled Master Reseller program, will target Tier 2 and 3 cable operators, telephony providers, ISPs and other broadband […]

ILD Invests $4M in BPO

To realize its vision of becoming a premier outsourcing operation, ILD (Booth 415) recently spent in excess of $4 million on the development and launch of its customizable Business Process Outsourcing (BPO) application to address the growing outsourced needs of the communications market. ILDs TeleMaster provides outsourced customers with a simple solution, easily capable of […]

Diversify with Security Sales

Ken Mercer, senior vice president of master agency Telecom Brokerage Inc., is slated to speak on security sales at the Channel Partners Conference & Expo in March. The topic hits on one of Mercers hot buttons: channel partner diversification. T@G caught up with Mercer in December. T@G: You are a big advocate of agents diversifying […]

Mix & Match

Posted: 011/2002 Mix & Match Necessity is Mother of Inventive Outsourced Billing Contracts By Khali Henderson While organizational preferences still weigh heavily in telecom service providers’ decisions to outsource or "insource" their billing systems, their vendors say more and more of them are evaluating the continuum of hosted and managed services with an eye toward […]

SNET Service to Offload LNP Administration, Reporting

Posted: 05/2002 SNET Service to Offload LNP Administration, Reporting By Peter Lambert ANY JOB DRAWING ENERGY AND TIME away from the bottom line, the theory goes, bears consideration for outsourcing. With plans to add a hosted service order administration (SOA) offering to its package of outsourced services this summer, SNET Diversified Group, a wholly owned […]

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