osc

 

Newly Formed Excell Services Adds Call Completion

Excell Services (Booth 219), the new company formed from the combination of Excell Agent Services and Operator Service Company (OSC), is offering new technology that enables its directory assistance customers to provide call-completion services on their own networks without the need for additional equipment at the customers switch site. Excell is a provider of directory […]

OSC Gets Good Marks, Enhances DA Services

OSC (Booth 423) received outstanding results in the areas of customer care and customer fulfillment in an independent Paisley Group Ltd. audit on directory assistance, ranking it among the leaders in the industry. In the audit completed in July 2004, OSC achieved scores of 98 percent in customer care and 97 percent accuracy in customer […]

Products News

ILD ADDS STATE USF FEATURE TO BILLING SERVICES GROUP ILD Telecommunications Inc. has enhanced its LEC Billing Services Group product with a state USF Feature. The software flags the states where administrative fees are allowed. ILD points out that not all states require a USF fee, so not all of them allow providers to charge […]

OSC to Introduce International Directory Assistance

OSC (Booth 432), a Platinum Equity company, will launch its International Directory Assistance service March 1. International DA will provide OSC’s customers access to listings in most countries throughout the world, including China, France, Japan, South Africa and the United Kingdom. OSC will incorporate the new service into its Directory Assistance suite of products, including […]

The ID is: 73287