Pending Sales Orders Nixed Following WorldCom’s Woes

Independent sales organizations representing WorldCom Inc. (www.worldcom.com) have had a majority of pending contracts canceled two days after the telephone and Internet giant disclosed inflating earnings by $3.8 billion. "The immediate reaction, we had 60 percent of WorldCom orders in process canceled as of today," the president of a master agency said Thursday. "The reaction […]

FCC Proposes 12 ILEC Measurements

Posted: 1/2002 FCC Proposes 12 ILEC MeasurementsPre-Ordering Measurement 1. OSS Pre-Order Interface Response Timeliness: Measures whether an incumbent’s pre-ordering systems provide reasonably prompt response times. Order Measurements 2. Order Notifier Timeliness: Measures the amount of time it takes an incumbent to send a notice either confirming whether an order placed by a competitor has been […]

E-Channel: Simlab.net Permits DSL Orders Online

Posted: 01/2001 Simlab.net Permits DSL Orders Online By Josh Long New Jersey-based ISP Simlab.net (www.simlab.net) has automated the ordering process for DSL by furnishing an online service that earns partners a commission and facilitates sales transactions between resellers and business customers. Simlab.net, which provides high-speed DSL Internet access and state-of-the-art website design and hosting capabilities […]

Agency Channel: Provisioning Takes to the Web

Posted: 11/2000 Provisioning Takes to the Web By Tara Seals So much information is now available to telecom agents over the web, there may no longer be a need for them to make live contact with carriers. New developments already are making life easier and more efficient for the wired agent. An advanced example of […]

Agency Channel: Taking Stock in Equity

Posted: 08/2000 News Briefs * Startup IP service provider Igaea (www.igaea.com) is establishing stateside and international agent programs to bring its services to market. Igaea will offer phone-to-phone IP products and services including long distance, fax over IP, Internet access, data transmission, prepaid calling services, video conferencing, unified messaging and call-back services through its agent […]

Regulatory News – Frontier Won’t Let Dead Dogs Lie; Appeals Ruling

Posted:  06/2000 Frontier Won’t Let Dead Dogs Lie; Appeals Ruling By Kim Sunderland Frontier Communications Services Inc. (www.frontiercorp.com) filed an appeal with a Washington federal court seeking to overturn an FCC (www.fcc.gov) decision that could cost the IXC tens of millions of dollars.Frontier wants the U.S. Court of Appeals for the D.C. Circuit (www.cadc.uscourts.gov) to […]

Competitors Wake Up to Worst Nightmare

Posted: 04/2000 Competitors Wake Up to Worst Nightmare Feared Problems Manifest After Bell In-region Long Distance OK’d By Kim Sunderland hen the BOCs were vying for approval to provide in-region interLATA services, competitors were extremely leery. They feared that their orders would be dropped; that customer switchovers from the incumbent would get lost; and that […]

Resale Channel: Stop Gold from Turning to Straw

Posted: 06/1999 Stop Gold from Turning to Straw By Eileen M. McGervey You’ve sold the accounts and signed up the customers. Watch the money roll in. But wait, it’s not as much as you thought. Maybe next month? It’s still not there. Sometimes it’s not the sale, it’s the post-sale. So before you start blaming […]

Long Distance Peddlers No More –Part Three

Posted: 05/1999 Long Distance Peddlers No More –Part Three By Kieren McCobb Survival of long distance sales agents hinges on the incorporation of local and data services into the product mix. Agents must be network service providers, not peddlers of long distance. So how does one start and operate an agency with a broadened focus […]

Self-Serve Internet Fill-in Forms Automate Long Distance Service Orders

Posted: 03/1998 By Khali Henderson Tel-Save Holdings Inc. must be the envy of its second-tier long distance carrier peers. The company commenced a month-long test Dec. 31, 1997, joint marketing a 9-cent long distance minute to select subscribers of America Online (AOL), the country’s largest Internet service provider (ISP) with 11 million customers. (If that […]

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