orders

 

WTG Unveils Ultimate Winners Challenge

World Telecom Group (WTG, Booth 713), a master agency, is running a reward program from Oct. 1, 2005 – March 31, 2006 that gives winning partners free travel and lodging for its annual event, Tee & Sea 2006. Dubbed the Ultimate Winners Challenge, the contest automatically enters partners who submit orders between Oct. 1 and […]

Should You Be Concerned With CALEA? Probably

While new economic realities force telecommunications carriers and service providers to cut personnel and drastically reduce operating expenses, these companies are bearing ever increasing costs to meet new mandates from law enforcement agencies. These legal demands often force an increase in personnel and operating costs associated with servicing legal orders for customers records and lawful […]

Agent Programs on Auto Pilot

What was once a handy online method of tracking orders and commissions is now a range of comprehensive platforms to manage the entire sales and back-office workflow and drive efficiencies from quote to close, commissions to bill auditing. Malibu, Calif.-based World Telecom Group finally moved from a piecemeal, in-house set of systems for online ordering […]

Global Capacity Group Releases Pro-Vision

Global Capacity Group Inc. (Booth 145), a Texas-based wholesale network integrator, has unveiled an online provisioning system that has been in development for more than two years. The company says Pro-Vision ultimately will give customers and agents more control and visibility into the provisioning process and help sales partners more rapidly recognize sales. Pro-Vision, a […]

AireSpring Expands Order-Tracking System

AireSpring (Booths 313-315) announced a major upgrade to Agent S.T.A.R., its customer ordertracking system for agents. Agent S.T.A.R. supports AireSpring agents at each step of the sales cycle, including provisioning, while offering them fast, automated quotes and proposal generation. Agents also now have direct access to dedicated and switched account provisioning activity including local PRI/T1 […]

Concretio Expands Set of OSS Modules

Concretio, an OSS provider, has released an expanded version of the Complete Suite set of modules to support conversions from UNE-P to UNE-L, VoDSL and LSR gateway functions. The Naperville, Ill., company says Complete Suite allows facilities-based carriers to acquire new customers, convert UNE-P customers to UNE-L, and process all ancillary services from one application. […]

C-CAMS Adds Workflow Management Module

C-CAMS Inc. (Booth 103) has introduced its all-new workflow management module the latest extension of its enterprise suite of customer care and service applications designed for telcos, ISPs and public service/utility providers. The workflow management module is pre-integrated to its customer care and service solution, and combines trouble ticket/fault, work order and service order management […]

Acceris Announces 3Q Promotions

Acceris Communications (Booths 204-206) has put together a promotion program for the third quarter that pays agents cash on all types of orders while providing the end user deeply discounted products. For starters, Acceris is paying 100 percent back to its agents on all new, switched orders for its Premier Business Summer Savings product. Once […]

Subagents Gain Access to Telesis’ Order System

Telesis Management Corp. (Booth 519) subagents now have complete access to the company’s internal order management system, LOTS. Agents are able to track orders and service tickets, as well as view customers’ circuit inventory and billing history. LOTS also allows subagents to access all carrier Extranets through a single portal so agents can download company […]

CustomCall Adds Local Service Provisioning via StreamLine Sales Interface

CustomCall Data Systems (Booth 214) has expanded the capabilities of its StreamLine Sales Interface to enable agents to submit orders for local dial tone service. In most cases, local service orders can be processed seamlessly through EDI platforms upon order validation. The StreamLine Sales Interface allows field sales personnel to perform numerous common functions over […]

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