orders

 

Seeking Fulfillment

Think master agent and you probably envision a sales organization, rife with opportunity for commissions, and heady with promotions and golf prizes. But what lies at the heart of the master agent business is decidedly less glamorous: provisioning. Unfortunately, this most fundamental of operations is not without its challenges, and those challenges are growing with […]

Court Orders Stay on Qualcomm Ban

Qualcomm Inc. won a stay Wednesday on a government ban on imports of devices using chips that have been found to violate a Broadcom Corp. patent. The stay by the Court of Appeals of the Federal Circuit allows seven phone makers and carriers to import devices with the chips to the U.S. pending Qualcomms appeal […]

Verizon Business Enhances SIP Gateway Service

Verizon Business is adding a series of eBonding and Web-based enhancements to its SIP Gateway Service, which will let customers place, modify and check their orders. The additions will be available next month. One of the enhancements will give wholesale customers continual access to Verizon Business’ eBonding system. Wholesale customers also will have the ability […]

Comverse Helps GCI Grow by Consolidating

GCI, an Alaska-based company providing voice, video and data communication services to residential, commercial and government customers, needed to consolidate its back-office systems to support convergence. GCI chose Comverse Inc., a provider of software and systems enabling network-based multimedia enhanced communications and billing services, to converge its customer view. The challenge: To consolidate more than […]

OnForce Launches PowerMatch

OnForce has launched PowerMatch, a matching engine that enables IT service buyers to find the providers that are best equipped to meet their needs. PowerMatch is based on more than a dozen carefully selected criteria, encompassing how well each providers skills, performance and location match an individual service request, OnForce said. When a work order […]

Concretio, Smart Telecom Concepts Team for Least-Cost Provisioning

Concretio (Booth 216), a OSS vendor, and Smart Telecom Concepts, a provider of cost-management solutions, announced a partnership to offer CLECs a turnkey solution for least-cost provisioning. The solution starts with an analysis of a carriers customer base to determine the lowest cost wholesale ILEC and alternative carrier platforms. Customers are transitioned to the lowest-cost […]

Epic Software Unveils Next-Gen Web-based Enterprise CRM

Epic Software (Booth 818) has introduced a Web-based enterprise CRM software and professional services combination tool that gives telecom agents and their customers an unparalleled ability to track and manage their telecommunication inventory, services, contracts, invoices and users company-wide in a secure hosted environment. The CRM tool has three distinctive levels: administrator functionalities, agent functions […]

Access One Upgrades Sales Support

Access One Inc. (Booths 815-817) says it has formed a new sales support department with the purpose of speeding orders through provisioning and eliminating headaches. Access Ones team of sales support representatives are available from 8 a.m. – 7 p.m. CST to help its channel partners with preparing orders for provisioning. They work with partners […]

TNCI Enhances Online Agent Portal

TNCI (Booths 312-314), is inviting solutions providers to demo the enhancements on the companys online agent portal, TNCI Agent Access. The changes are called Workflow, and are the latest in a series of enhancements designed to let agents including subagents track orders by customer and product throughout every step in the TNCI system. For data […]

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