XO Invests In Automation to Support Partners

Among these investments are the launch of it MasterStream quoting system, the return of the Order Entry Hub and the launch of a partner relationship management system.

Comcast Eases SMB Service Orders for Channel

The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.

Avaya Speeds Quoting, Ordering for Partners

Avaya  One Source consolidates access to all catalogs and pricing files, quote tools and special pricing requests as well as the ability to securely place and view orders into a single, password-protected site.

Telarus Automates Comcast Orders

Telarus enables agents to check for Comcast service availability, configure a customer service package and generate paperwork in real time.

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