Broadview Introduces Centralized Online UC Order Tool
The new OfficeSuite UC Order Wizard allows for collaboration between customers, its technology partners and Broadview to quickly and efficiently install the new system, the company said.
The new OfficeSuite UC Order Wizard allows for collaboration between customers, its technology partners and Broadview to quickly and efficiently install the new system, the company said.
The portal enables indirect sales partners to check service availability; generate quotes, proposals and contracts; submit orders and track them through provisioning.
Among these investments are the launch of it MasterStream quoting system, the return of the Order Entry Hub and the launch of a partner relationship management system.
The cableco introduced the SMB Configurator, an Excel Workbook that partners can use to generate “clean” paperwork for the cableco’s business-class Internet, voice and video/cable TV services.
Avaya One Source consolidates access to all catalogs and pricing files, quote tools and special pricing requests as well as the ability to securely place and view orders into a single, password-protected site.
Evolve IP has extended its automated provisioning and support system to channel partners.
Telarus enables agents to check for Comcast service availability, configure a customer service package and generate paperwork in real time.
Master agency X4 Solutions launched a new back-office system that will consolidate and automate its internal processes and provide agents with a business lifecycle management tool.
The nationwide reseller of local telephone services will launch instant-quote and document automation for sales agents on Nov. 1.
Among other things, the new version features improved trouble ticketing and support center.
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