order management


Channel Partners: USA Digital Revamps Agent Portal

USA Digital Communications (Booth 1330) announced the release of its updated agent portal using MasterStream MX from MasterStream Software, beginning Feb. 1. Six months in development, the restructured interface will provide USA Digital agents with a Web-based interface for real-time quote generation, order management, provisioning, account maintenance and commission-status tracking. The system also offers agents […]

COMPTEL: Info Directions Unveils Guided Assignment for Order Entry

Info Directions (Booth 804) announced at COMPTEL PLUS it has included a new Guided Assignment order-entry module in release 9.0 of its CostGuard.NET operations and billing solution, which was generally available in January. The billing and OSS vendor is demonstrating Guided Assignment’s capabilities in its booth at the show this week. Guided Assignment is a […]

COMPTEL: Covista Signs Up for CustomCalls BPM Solution

CustomCall Data Systems (Booth 414) announced that Covista Communications has selected CustomCalls hosted Webtop BPM solution for bill processing, order management and workflow. According to Randy Weinberger, vice president of operations for Covista Communications, CustomCall is a great choice for us because of their distinct bill-processing capabilities, order management workflow and client support. Covista, a […]

RPM Software Announces New Order-Reconciliation Feature

Youve done the work. Youve placed the order. Youve overseen the provisioning. Now all you have to do is wait to get paid. Butsometimes, all you do is wait. Its a time-consuming problem to sift through carrier commission reports looking to match up fragmented line items to an order you placed six months ago. Someones […]

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