opportunities

Boost Revenue With Hosted Call Center

Hosted call center technology takes center stage during todays session, Making Contact with Hosted Call Center Opportunities, where the panelists will discuss how to leverage these sticky services to combat the high commoditization of long-distance and other bread-andbutter connectivity services. Agents and VARs looking to move up the value chain can leverage hosted contact centers […]

CTI Group Integrates Traffic Analysis, Call Recording With Natural Convergence

CTI Group Holdings Inc. said it has successfully integrated its traffic analysis and call recording products with the hosted key system solution provided by Natural Convergence. Natural Convergence provides hosted VoIP application software designed to allow service providers address the needs small businesses. Natural Convergences application, branded silhouette, lets small businesses manage their phone services […]

Securing Opportunities

Securing Opportunities The Internet has given us lots to love and lots to be concerned about. As more and more small and medium businesses begin to embrace VoIP, unified communications and other IP technologies that provide a competitive edge, theres an accompanying recognition that these companies also need resources for securing those communications beyond a […]

Endeavor to Double Sales Force

Endeavor Telecom said Monday it plans to double the size of its outside sales and account management team over the coming months. The company said fast growth and expanding market opportunities have created the need to add to its staff. Over the past five years, we have developed a highly scalable service delivery operation capable […]

Fitting In

Fitting In Amidst movements by Cisco Systems Inc. and Microsoft Corp. to integrate conferencing as simply one more application within a unified communications framework, Web and audio conferencing service providers are taking stock of the opportunities and threats within a newly converged landscape of collaboration and are repositioning to compete.

Cisco Emphasizes Partner Profitability

At the Cisco Partner Summit in Las Vegas Wednesday, Cisco Systems Inc. executives drove home the message of partner profitability and outlined new programs to support that goal. Keith Goodwin, senior vice president of worldwide channels for the gear maker, told partners that together Cisco and its channel have reached an inflection point wherein its […]

PHONE+ ANNOUNCES DATES FOR FALL EXPO

PHONE+ magazine announces the conference dates for its Fall 2007 Channel Partners Conference & Expo. The show is to be held Sept. 26-28, at its new location, the Meadowlands Exposition Center in Secaucus, N.J. The Channel Partners Conference & Expo is the communications industrys only event devoted exclusively to solutions providers agents, VARs, systems integrators, […]

Back-to-Back Sessions Outline Opportunities in Business Continuity Planning

With the recent natural disasters top of mind, business customers are interested in ensuring their operations are uninterrupted by a hurricane, power outage, computer virus or other unplanned incident. While in-house business continuity and disaster recovery (increasingly known as BCDR) solutions predominate now, business decision makers will be motivated by the convenience and security afforded […]

SMBs Make for Ideal VoIP Market Opportunities

The SMB market could be the market to be in for VoIP going forward. According to Henry Kaestner, CEO at Bandwidth.com and moderator of VoIP Systems for SMBs: Challenges & Opportunities, a COMPTEL PLUS session today, This is probably the best market for VoIP. People should have been interested in this market four or five […]

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