operator

 

Conference Group Announces Conference Viewer Feature

The Conference Group has announced an enhancement to its full-time operator service. Conference Viewer enables the host to view the Q&A queue during a full-time operator call in real time, and also have the ability to manipulate the queue by changing the order of participants in the queue, or removing them from the queue. This […]

ThinkEngine Unveils Updated Conferencing Software

ThinkEngine Networks Inc. said Tuesday Release 3.0 of its conferencing software is generally available. Enhancements to the software include the ability to create a set of conferencing capabilities that can be assigned to subscribers; to block certain numbers from dialing into the service; and to emulate other competitors call flows. The softwares operator assistance and […]

Bad News for UMB: Verizon Wireless to Go LTE

The CDMA-based 4G technology, ultra-mobile broadband (UMB), has received another death knell. Thats because CDMA operator Verizon Wireless and its parent company Vodafone plc (Vodafone and Verizon Communications Inc. jointly own the operator) have decided to pursue the GSM-rooted technology known as Long-Term Evolution (LTE) instead as their 4G data network choice. Arun Sarin, CEO […]

Allworx Announces Loyalty Incentive Programs for Resellers, Enhances Software

Allworx Corp., a network solutions provider for SMBs, has introduced a loyalty incentive program designed to encourage and reward top-performing reseller partners. The program is available to all authorized resellers who have achieved the required minimum sales volume in the previous quarter. The Allworx Loyalty Dollars are earned based on a percentage of total Allworx […]

Russ Lovell

Company Name: Andiamo Telecom How long have you been reading PHONE+?: 17 years Why do you read PHONE+?: Keep up to speed on Telecom Where did you work in 1987?: Com Systems, Van Nuys, Calif. What was your title in 1987?: Senior Sales Exec What do you remember most about 1987?: Operator Services, pre-subscription on […]

Criminal Minds

TRADITIONALLY, SUBSCRIBER FRAUD has been defined as the problem of subscribers signing up for service they have no intention of paying for. But this seemingly simple (and credit-shattering) practice has ballooned into a delicate cat-and-mouse game of identity theft, illegal businesses, tax evasion and even money laundering. Fortunately, providers do have ways to prevent, detect […]

Tekelec Jazzes Up IAS

Tekelec has upgraded its Integrated Applications Solutions (IAS), which monitors networks for the business intelligence to perform revenue assurance and performance management. The newly souped up IAS features improved modularity, increased redundancy, improved performance and better reliability, to prepare for the migration to IMS, Tekelec said. The signaling stream is going to increase a hundred-fold […]

Alltel Wireless Deploys Arantech Customer Experience Management Service

Arantech announced at CTIA Wireless 2007 this week that Alltel Wireless is the first mobile operator to deploy the Ireland-based companys touchpoint customer experience management (CEM) software in a U.S. wireless network. The Arantech platform provides Alltel with enhanced insight into the service quality of each subscriber, enabling the company to quickly identify, resolve, prevent […]

Motorola Launches RSGu3502

Motorola Inc. has commercially launched its residential seamless mobility gateway the Motorola RSGu3502 supporting unlicensed mobile access (UMA) technology, the company said at CTIA Wireless 2007. The product has been selected for deployment by Danish mobile operator TeliaSonera, and is a UMA-enabled gateway for fixed-mobile voice convergence services. The service will offer better coverage and […]

Clearwire Raises $600M in IPO

After months of on-again, off-again IPO plans, WiMAX operator Clearwire Corp. finally opened Thursday on the Nasdaq Stock Market at the bullish price of $27.25 per share, 9 percent above the stocks issue price of $25. But CLWR slumped a bit in midday trading, paring the gains down to $25.02. It was one of the […]

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