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Independent Channel Utopia

What if agents could design the perfect alternate channel organization? Id like to give it a shot. While Im not presumptive enough to think I will cover all the bases in this article, I hope my comments inspire carriers to make some of these suggestions a reality. Why me? I have been in the telecommunications […]

Fishing for Finance

After some slow years, private money again is fueling the communications sector. Its a breeze for the big-name companies to score funding, yet not so simple for lesser-known providers or resellers. Plus, if you dont want more than $10 million, major investment banks and venture capitalists wont even look at you. So what do you […]

What’s New?

  Accessone Deploys Web-Based Instant Quoting Platform Access One Inc. has deployed Access Manage Price (AMP), a custom version of the MasterStream-RX Web-based instant quoting and management platform from Salestream Software. AMP offers instant quoting, custom proposals and a sales management tool for the companys direct sales and agent channels. Later this fall, AccessOne will […]

Westcon Group to Distribute Hitachi Cable Phones

Westcon Group Inc. said it is distributing wireless phones and accessories from Hitachi Cable Ltd. The agreement covers North America and Europe and includes the WirelessIP3000 and WirelessIP5000 handsets, both SIP-based phones that interoperate with a range of network equipment. The introduction of Hitachi Cable’s wireless solutions will initially occur at Voda One, Westcon Group’s […]

AT&T Video Share Expands Nationwide

First launched in Atlanta, Dallas and San Antonio at NXTComm in June, AT&T Inc. has now expanded its Video Share service to 160 markets nationwide. Video Share, which enables users to show people on the other end of the line what theyre looking at, requires a Video Share-capable handset and one of two Video Share […]

SunRocket Crashes

By Peter Radizeski, RAD-INFO SunRocket closed its doors this week. No notice to customers. This was a pre-paid $199 for a year (or two in some cases) of service. No refunds will likely be issued. SunRocket just hit 200,000 subscribers. It’s Gizmo hardware is not easily compatible with other services according to most notes I […]

Westcon Group Acquires ReView Video

Westcon Group Inc. said Tuesday it has acquired the assets of Chicago-based ReView Video LLC, a distributor of audio, network, videoconferencing and VoIP platforms. Terms of the deal were not disclosed. Westcon said the acquisition increases its ability to integrate collaborative, IP-based video products and services into its portfolio of convergence, security and mobility products. […]

Voda One Launches New Quoting Tool for Resellers

Voda One, a division of value-added distributor Westcon Group Inc., has created a tool to speed up quotes on the Avaya IP Office product line. The software is accessible on Voda Ones ConvergencePoint portal. It lets Voda One BusinessPartners substantially reduce the time needed to produce an estimate for a customer, the company said. Westcon […]

Playing to Win

By all accounts, Avaya Inc. was ready to get Wall Street off its back. Competition in IP and unified communications is hot, hot, hot. And Avaya has spent its time reacting to investors looking over its shoulder. Certain things can inhibit some longerterm strategies, says an Avaya spokesperson. So, after weeks of speculation, Avaya on […]

Ask Steve

Welcome to the new PHONE+ column, Ask Steve. Ive received some great questions so far and plan to tackle as many as I can in the coming months. This months inquiries focus on smaller businesses those with 20-99 employees, one-to-two IT people and one part-time IT contractor, VAR, agent or dealer. Q: Are SMBs buying […]

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