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Intelliverse Enhances VoIP Service With Testing and Monitoring

Intelliverse announced the improved quality and reliability of its VoIP services with the implementation of a new testing and monitoring system. This new software-based solution has various features that will increase Intelliverses overall customer satisfaction and consistency of quality. It will allow users to simulate a VoIP call from their current location and test the […]

DSET Consolidates Gateway Access, Management

DSET Corp. (Booth 622) has developed a way to consolidate the access and updating of its gateway product suite into one interface to increase efficiencies, decrease costs and deliver revenue to the books faster, the company has announced. A new Web Integration Module, or WIM, integrates commonly used business services for end-to-end voice products, including […]

Emdeon Adds Online Self-Service Account Center

Emdeon Business Services has added secure, integrated online account center options to its suite of billing services. The new functionality has been dubbed Emdeon Online Billing Solutions. Emdeon Online Billing Solutions, powered by Verus, provides a comprehensive and customizable online account center solution that integrates with existing billing systems, while protecting data security, the vendor […]

UDP Promotes Craig to Newly Created Position

OSS and billing services provider UDP (Booth 1110) has promoted Shirley J. Craig to the newly created position of vice president of client relations. Craig has been with UDP for nine years and served in divisions overseeing end-user billing, message processing, customer service and more. Prior to joining UDP, Craig – who has worked in […]

Info Directions Lands Upgrade Deal

Info Directions, a top maker of billing, rating order management and workflow systems for telecom operators, announced that service provider New Horizon Communications (NHC) of Waltham, Mass., is upgrading to its CostGuard.NET OSS/BSS Software. NHC will use CostGuard.NET in the Info Directions ASP to manage rating, billing, operations and customer care functions for its rapidly […]

Martin Group Selects Microtronix as AMATPS Billing Record Collection Supplier

Software, business services and engineering firm Martin Group Inc., announced it is teaming up with Microtronix Datacom Ltd. to deliver an IP-based package for service providers with legacy network switches. The Microtronix AMATPS Collection System supports the collection of AMA data per GR-385-Core from AMATPS compatible elements used in telco public and private telephone systems. […]

Concretio Expands OSS Provisioning to Tier 2 Carriers

Concretio announced the expansion of its TRS-On-Demand provisioning platform into the Tier 2 carrier space, in light of those providers becoming involved in offering UNE-P alternatives to ILEC offerings. As an example, TRS-On-Demand will enable non-facilities-based CLECs and resellers to migrate their residential, business and payphone locations to McLeodUSAs UNE-P replacement services, reaching more than […]

Carmel Enhances TELEPRO Suite of Software

Carmel Solutions Inc. has released Revision 4.4 of TELEPRO, its suite of turnkey solution software, with enhancements in serialized inventory tracking, wireless reseller call rating and invoicing, carrier settlement, customer care call tracking, and direct switch interfaces. The TELEPRO suite of software products features a range of functionality, including order entry and equipment sales, call […]

Fluke Networks Acquires Crannog Software

Fluke Networks has purchased Dublin, Ireland-based Crannog Software Ltd., a developer of network management software. Terms of the deal were not disclosed. This is Fluke Networks’ second major acquisition in the enterprise performance management field in the past year. Fluke acquired Visual Networks last year. Enterprise performance management is the delivery of application, VoIP and […]

Verizon Expands E-Bonding

Verizon Business added a new option this week to its eBonding portfolio for high-volume partners and customers wanting to automate the ordering, monitoring and troubleshooting of services. Verizon has struck new relationships with six providers of telecommunications expense-management (TEM) software: Cerylion Inc., MBG Expense Management LLC, PAETEC Communications Inc., Rivermine Inc., Tangoe and Telesoft Corp. […]

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