OAISYS Updates Call-Recording Solutions

Now available for early-adopter field trials, OAISYS says Talkument and Tracer versions 6.2 deliver new technology enhancements and functionality improvements for public safety agencies and call centers.

OAISYS Launches Talkument and Tracer 6.1

OAISYS this week unveiled version 6.1 of its Talkument and Tracer software solutions. Now available for early-adopter field trials, Talkument and Tracer version 6.1 delivers new deployment enhancements, improved functionality and cost savings. Compatible with leading IP business communications systems, including those from Avaya, Mitel, Toshiba, ShoreTel and others, OAISYS says the Talkument and Tracer […]

OAISYS Unveils Tracer 6.0

OAISYS, a provider of call recording and contact center management solutions, has announced the immediate availability of Tracer version 6.0, its digital recording solution for contact centers. Tracer 6.0 delivers new enhancements to better support large-scale, enterprise-wide deployment of the Tracer professional interaction management solution. Tracer’s live call and auto call-monitoring functionality, as well as […]

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