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Broadvox Releases GO! SIP Trunking

Broadvox said Tuesday it has added Broadvox GO! SIP Trunking to its product line. Broadvoxs SIP trunking product includes E911, DIDs and local number portability allowing businesses to keep their current phone numbers. The company said it also has network market coverage in the United States and Canada that exceeds 90 percent. Broadvox said the […]

First Contact

First Contact Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every contact center managers goal.

Verizon Business to Enhance SIP Gateway

Verizon Business said it will introduce several new features in September designed to increase functionality and add choice for its SIP Gateway VoIP customers. Among the enhancements are features that will allow wholesale customers to pick specific functions that let them customize offerings for their subscribers. For example, wholesale customers will have the ability to […]

DialToneServices to Distribute MSV Products

DialToneServices has signed a three-year agreement with Mobile Satellite Ventures LP for the distribution of MSV satellite communications products and services. DTS will distribute MSV voice and push-to-talk products and services to extend communications services to uncertificated telecommunications regions areas that are presently un-served or under-served by telephone companies, the company said. DTS provides fixed […]

SimpleSignal Enhances SimpleSIP

VoIP and SIP provider SimpleSignal Inc. said it has enhanced its SimpleSIP SIP trunking platform. Some of the new features include G.711 and G.729a CODECs support; disaster recovery options; CALEA compliance; Web-based telephone number management; geographic network redundancy; and a managed QoS platform. SimpleSignal Inc. www.simplesignal.com

Intelliverse Provides Nomadic E911 Support

Intelliverse said Tuesday it has added nomadic support to its E911 offering for all VoIP subscribers. Service providers can now offer customers an expanded geographical footprint when using the E911 service. Nomadic E911 will answer every 911 call and route it to the appropriate public safety answering point (PSAP) regardless of the location they are […]

8×8 Unveils International Virtual Numbers

8×8 Inc., a provider of Packet8 broadband VoIP and videophone services, has made available international virtual direct inbound dial (DID) numbers with area codes from nine European countries. Packet8 residential and business subscribers can use the numbers to create a “virtual presence” for themselves in England, France, Netherlands, Norway, Sweden, Finland, Italy, Ireland and Denmark. […]

AIT Introduces Speeding Hound

Advanced Internet Technologies Inc. (AIT, Booth 728) has introduced Speeding Hound, a client-side application that lets users search the Web quickly and thoroughly by instantly submitting search queries to multiple search engines, and displaying all of the results in a single concise window. The searches can be global or localized and the application can be […]

Securing VoIP Relative to Number Mapping

During todays session Top Technologies for VoIP Security & Number Mapping, panelists will discuss the future of VoIP security and number mapping as well as what are the necessary regulations to ensure network and user security while enhancing VoIP growth and further integration in the marketplace. Panelist Tom Kershaw, vice president of Next Generation Networks […]

SAI, Rivermine Partner for Call Accounting Platform

SAI and Rivermine have incorporated SAIs Web-based Sierra Gold Virtual Telemanagement System into Rivermines telecom expense management (TEM) platform. The new product, Rivermine Call Accounting, is available for resale to VARs, BPOs, dealers and agents. Rivermine Call Accounting provides a number of details such as call time, duration, the employee involved, department information and cost. […]

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