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Next Generation Communications Selects NexTones Intelliconnect System

Next Generation Communications (NGC) has selected NexTone Communications Intelliconnect System, which includes session border controller, multiprotocol session exchange and real-time session manager (RSM) capabilities. We chose NexTone over other SBC providers for a number of reasons, said Khurram Awan, CTO for NGC, which provides wholesale voice connectivity and VoIP interconnection services to international carriers and […]

Weve Come a Long Way

This month marks the 20th anniversary of PHONE+. Most of you know that we have been celebrating all year long, but since October was the official launch issue, I wanted to note the occasion by thanking all of our readers for sticking with us over the past two decades. Surprisingly, many of you have been […]

Live From Kenya

By Michael Fair, MarketRace  Jambo!, or Hello!, from Nairobi, Kenya. Wow, this has been quite the experience both personally and from a business perspective. Nairobi is a vibrant, multicultural city and my business trip (which did include a weekend safari) to visit KenCall, the largest call center in eastern Africa, has been very eye opening […]

The Unbearable Absence of Rules

By Michael Fair, MarketRace In my continuing review of my Top 10 Mistakes that Service Providers make with their channel programs: No. 4 Channel Conflict. Wow, this is a particular pet peeve of mine and one that really demonstrates that a carrier simply does not get it if a program does not have rules to […]

NEC Buys Sphere for $42 Million

NEC Corp. has bought unified communications provider Sphere Communications Inc. for $42 million. NEC has its own unified communications division but wanted Sphere for its promising growth and its technology for building new service-oriented software the next evolution in unified communications. Sphere will keep its headquarters in Lincolnshire, Ill. It will be part of NECs […]

Tangoe, TRAQ Merge to Address Next Generation of TEM

Telecom expense provider Tangoe Inc. has wrapped up its merger with TRAQ Wireless Inc., a company that offers lifecycle management services for enterprises wireless devices. The newly formed company will operate under the Tangoe name. Financial terms of the transaction were not disclosed. A growing sector of the TEM space is the focus on lifecycle […]

Seven Steps Toward Control

Forgive me for sounding like a self-help book. Thats not my intention. Many of you have spoken to me privately about my recent editorial (February 2007) on carrier commitment and ways that your partner sales organizations are trying to insulate themselves from the inevitable ups and downs of carrier compensation and engagement policies. Many of […]

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