network monitoring

 

Quest Integrates Tigerpaw Into PacketTrap MSP Solution

Tigerpaws professional service automation technology has been integrated with Quest Softwares PacketTrap MSP networking monitoring and management solution to provide richer capabilities for managed service providers.

Case Study: ZC Sterling Takes ClearSight Into Contact Centers

ZC Sterling Corp. is a leading provider of specialty insurance and technology-enabled solutions for the mortgage servicing industry. The company provides hazard insurance tracking and outsourcing services, voluntary homeowners insurance, customized real estate tax services, back-office business process outsourcing, customer care solutions and Hispanic call center services for lenders, mortgage servicing organizations and homebuilders nationwide. […]

NetScout Integrates Sniffer With Cisco Mobility Services Engine

INTEROP 2009 ― NetScout Systems (NTCT) has announced the integration of its Sniffer Global network analyzer with the open application programming interface of the Cisco Mobility Services Engine (MSE) to provide IT managers with contextual location-based knowledge that helps them resolve network and service performance issues over wired and wireless networks. NetScout is also announcing membership […]

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