needs

 

Before You Reach Out With VoIP, Know Your Customers Needs

VoIP is garnering a lot of press and gaining significant ground, but you need to have a good understanding of your customers specific needs and requirements before introducing Internet telephony options. That will be one of the themes of todays session, Reach Out: Deploying VoIP in Multilocation Accounts. During this session, panelist Dale Stein, co-founder […]

IPcelerate Launches Impact Academy

IPcelerate Inc. has launched its Impact Academy, a training program designed to teach impact selling to sales representatives at top partners. The academy focuses on enabling participants to uncover key business needs of their customers, and then utilize VoIP applications to address those needs, the company said. IPcelerate recently completed an Impact Academy with Enventis, […]

Hostopia Launches Web Site Design Service

Hostopia Inc. said Thursday it is launching a Web site design service to be marketed under a new division, Website Experts. Website Experts will design and deliver Web sites for SMBs, combining template designs, custom development, database applications, Flash and other online applications. The new entity will sell services through Hostopias indirect channel. Combining workflow […]

Launch Conferencing Introduces Recording, Replay Service

Launch Conferencing announced Wednesday its new product service for conferencing resellers internationally. The service Recording and Replay enables conference moderators to easily access and manage their audio conference recordings online. Using a Web interface, moderators can set replay options, send invitations, view reports, order CDs and more. In addition, resellers are able to offer their […]

Profitec Announces New Support for Integrated VoIP/Telephony Resellers

Profitec Billing Services (Booth 906) now offers a host of billing and support service enhancements specifically designed to meet the growing needs of resellers of integrated IP and telephony portfolio products. Communications marketers selling from multiple product arenas face a number of interesting challenges, said Randy Minervino, Profitecs vice president of sales and marketing. In […]

XO Communications Completes Nationwide Intercity Fiber-Optic Network

XO Communications Inc. (Booth 715) announced today it has completed its new next-generation, nationwide, intercity fiber-optic network and now carries customer traffic across all segments. The network allows XO to more than double network capacity and offer more higher-speed data transport services to content providers, enterprises and service providers. Our new next-generation network represents a […]

InfoHighway CEO: CLEC Industry Needs to Wake Up And Grow Up

InfoHighways Raul Martynek Eureka Networks and InfoHighway Communications Corp. merged last year to create one of the largest CLECs in the Northeast with annual sales of more than $100 million. The combined company now serves approximately 14,000 SMBs in 14 Northeastern and Mid-Atlantic states with traditional and next-generation telecom services. In August 2006, on the […]

Moving From Frame Relay to Ethernet: A Case Study

Corporations are continually adding remote offices to better serve their clientele, but in so doing, increase their needs for solutions to handle the voice and data needs of those remote sites. The networking options that are available to solve companies IT needs seem to be as numerous as the number of companies themselves. So, how […]

Qwest Adds to Wholesale VoIP Suite

Qwest Communications International Inc. today announced it added Qwest IP Voice 8xx Origination and Qwest Wholesale Hosted VoIP service to its suite of solutions for wholesale VoIP customers. The new services enable wholesale VoIP customers to deploy next-generation voice applications for their end-user customers via Qwest’s national IP-based network. Qwest’s full suite for wholesale VoIP […]

PlanetOne Moves From Logicware to RPM

RPM Software has announced that telecommunications marketing firm PlanetOne has moved from the Logicware platform to RPM. RPM was able to offer PlanetOne a more robust and user-friendly solution better suited to the needs of our internal staff and our external agents, said Ted Schuman, CEO of PlanetOne. PlanetOne already has well over 100-plus agents […]

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