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For the Record

For the Record Archer Daniels Midland (ADM), the 105-year-old supermarket to the world, needed a change. For years, its Minneapolis contact center recorded all calls on tape. The multibillion-dollar company fields global inquiries and is required to document them.

T-Mobile is Finally 3G-Bound

T-Mobile USA Inc. is packing its bags for advanced wireless services. It today revealed its plans for building out a UMTS/HSDPA broadband network, scheduled to begin in the fourth quarter, go live in 2007 and be completed by 2009, all for the relatively modest price tag of $2.66 billion. T-Mobile was the high bidder in […]

Digium, Ranch Networks Offer Security Code for Asterisk

Asterisk creator Digium, an Internet Telephony Conference & Expo exhibitor, has teamed with IP telephony network appliance provider Ranch Networks to create the first security code for the Asterisk open-source IP telephony platform. The code is available for download from the Digium and Ranch Networks Web sites. “Security is potentially an issue for SIP deployments […]

AireSpring Provides Telecom Services to IAT Customers

AireSpring has agreed to partner with Utah-based IAT, a developer of phone systems for collections agencies, and provide companies using those systems with aggressive telecommunications pricing and billing increments. Finding the best rates can be a daunting task, said David Rudd, IATs president and CEO. The partnership with AireSpring makes it easy for our customers […]

Cost-based Access to Bottleneck Facilities Still Needed forVoIP

Like Neil Armstrong, the first astronaut to walk on the moon, entrepreneurial competitive telecommunications providers are pioneers, taking the risky plunges that result in giant steps for the industry as a whole. In the 1980s, CompTel/ASCENT members, such as MCI and Sprint Corp., were the first to take on the longdistance monopoly. After divestiture forced […]

ASCENT: TMNG launches Quality Systems Audit to Evaluate IT structure

The Management Network Group Inc. (TMNG, Booth 611), a provider of management consulting services to the global communications industry, announced the launch of the new quality systems audit, TMNG QSA, an independent, comprehensive evaluation of an organization’s IT structure, scored against best-practice industry benchmarks. "The current economy is forcing corporate executives, from the board level […]

The Letter: Room for Another Carrier’s Carrier?

Posted: 2/2002 The Letter Room for Another Carrier’s Carrier? I’m not sure the telecom industry has room for another acronym let alone another carrier’s carrier. But, some industry players and policy gurus are proposing both. ADCos, or alternate distribution companies, are being hailed as a new breed of carrier’s carrier that will help crack open […]

Partner Channel – Sunlight Communications

Posted: 06/2001 Partner Channel Sunlight Communications: Consulting and Partnering for Success By Tara Seals San Ramon, Calif.-based Sunlight Communications Inc. (www.sunlightinc.com) has succeeded with a slightly different business model than that of a typical agent, positioning itself as a problem-solver and a single point of contact for all communications needs.Sunlight enhances its blend of service […]

Regulatory News – Billions Needed to Put Broadband into Rural Areas

Posted:  08/2000 Billions Needed to Put Broadband into Rural Areas By Kim Sunderland It will cost $10.9 billion to deploy broadband facilities to rural areas throughout the United States, according to a new marketing study the National Exchange Carrier Association Inc. (www.neca.org) recently released.The study estimates the dollar investment of making upgrades to 3.3 million […]

Business News – Cisco Takes Over Key Chip Maker

Posted: 04/2000 Cisco Takes Over Key Chip Maker BY CHARLOTTE WOLTERStrengthening its service provider infrastructure expertise, Cisco Systems Inc. (www.cisco.com) has acquired integrated circuit (IC) design firm Growth Networks Inc., a leader in a new category of telecommunications silicon, Internet switch fabrics.The deal is worth about $335 million in Cisco common stock, which will be […]

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