munications

 

AT&T Leads in Telecom Advertising

Posted: 10/1997 AT&T Leads in Telecom Advertising NEW YORK–According to Competitive Media Reporting (CMR), AT&T spent $105 million to MCI’s $104.8 million on advertising during the three-month period ending March 31. The two companies were followed by Sprint and GTE. Sprint’s Long Distance Residential service was the top-spending brand during the first quarter of 1997, […]

Interlopers?

Posted: 10/1997 Interlopers? Shifting technological paradigms can be quite hazardous. Steam engines replacing sails, transistors usurping vacuum tubes and the development of the integrated circuit and microprocessor are examples of paradigm shifts that destroyed whole industries and replaced them. Needless to say, industry-leading companies rarely survive such shifts. It isn’t clear yet whether client-server architecture […]

Industry News

Posted: 09/1997 Industry News Click on a heading to read news text… United States Telephone Association Update Executive Talent Hard To Find Access Charge Reform Order Reconsideration Petition U.S. Wholesale Long Distance Revenues Up, ATLANTIC-ACM Reports Bell Atlantic, MCI Link Frame Relay Services Teltrust Prepaid Card Services For Flying J CompTel Salutes James M. Smith […]

The Letter

Posted: 09/1997 The Letter AT&T Commits to IP Voice Though our words in this space have come as small comfort to many in the resale community, we have continued to argue that sweeping changes in the long distance business are headed our way. Among the challenges and opportunities we have discussed is the use of […]

PCS

Posted: 09/1997 PCS It’s Personal By Debera Bell-Beam The next generation of mobile phone service is personal. The idea is communications regardless of location–people roaming freely with personal numbers assigned to them rather than phones and "find me" call completion that tracks down anyone, anywhere (just about, any way). Well, maybe not. It all depends […]

Debit Card News

Posted: 09/1997 Debit Card News Prepaid Benefits From Momentum SOLONA BEACH, Calif.–Momentum Telecom recently introduced a prepaid phone card package with options to entice agents, retailers and customers. The package offers commissions up to 37 percent; a no risk, money-back guarantee; a cooperative advertising program; complete retail support; complete point-of-sale materials; and no sales-tax collection.The […]

Guest Editorial: Who’s in Charge Here?

Posted: 09/1997 Guest Editorial: Who’s in Charge Here? The debate surrounding the ongoing delay in opening local telecommunications markets to competition is beginning to intensify. Here’s the latest: Fact one: Frustration over the slower-than-expected pace for the roll-out of local service competition has caused Federal Communications Commission Chair Reed Hundt to announce plans to appoint […]

SprintExpands Local Services

Posted: 09/1997 Business News FRONTLINE INFORMATION Click on heading to read news text… Sprint Expands Local Services Phoenix Network-US ONE Merger Called Off Summa Four, Dialogic Develop Switching Platform Tempus Incorporates IVR Software Centigram Licenses TruVoice Qwest Signs Facility Agreement SNET Picks Lucent Genesis, RFC Reach Financing Agreement Ernst & Young Select Sprint, Global One […]

Selecting a Customer Care System

Posted: 09/1997 Selecting a Customer Care System By Rizwan Kheraj Consumers drive the market changes in today’s competitive telecommunications industry. To acquire and retain customers in this environment, telecommunications service providers must fully understand and exceed their customers’ expectations. Quality customer care systems are essential. As the battle for market share heats up, incumbent service […]

Product News

Posted: 09/1997 Product News Access Communications Releases AccessAbility 4.5 KAILUA, Hawaii–Access Communications Inc. has released AccessAbility 4.5, an upgraded version of its current billing program. Michael Colbert, president and CEO of Access Communications, says, "AccessAbility utilizes Windows-based client server billing applications with a complete integrated sales and management, bidirectional switch interfacing." AccessAbility now features over […]

1 254 255 256
The ID is: 67727