PanTerra Debuts ‘Streams’

PanTerra says Streams combines real-time communications replacing your PBX, secure cloud file sync and share, and adds complete multimedia, persistent team messaging.

Anywhere, Any Time, Any Way Are Here Now

Attending BroadSoft Connections 2012, I noted that the buzz terms of presence, collaboration and unified messaging are now a reality for any number of companies and the price and technology can be embraced practically by SMBs.

Verizon Expands Skype to Feature Phones

Verizon Wireless is reportedly bringing Skype to multimedia and feature phones sometime in the near future, but, like the Skype version it offers on its smartphones, its not VoIP.

Case Study: Waterford Wedgwood USA Sparkles With Teltronics OMNIWorks

Waterford is the leading brand of premium crystal in the luxury lifestyle market. Headquartered in Ireland, the company was originally established in 1783 near the harbor town of Waterford. The founders of this organization wanted to create the finest quality crystal, and now their vision is a solid reality. Products for Waterford extend beyond crystal […]

First Contact

Solutions for the contact center beat out hot technologies such as mobility, unified messaging and multimedia collaboration as vendors’ top new applications in 2006, according to analyst firm TelecomTactics. Vendors have addressed a number of contact center functions with an eye toward achieving first-contact resolution. Handling customer requests completely during the initial contact is every […]

Tekelec, HP Announce Partnership

Tekelec and Hewlett-Packard Co. are developing a joint solution to support carrier multimedia services over the IMS architecture. The combo includes IMS core network infrastructure, service enablers, operational and business support system interfaces and application service offerings. This is really bringing together the best of what we do and the best of what they do, […]

GIPS Unveils LSVX Video Codec

Global IP Solutions (GIPS) said this week customers can now evaluate GIPS LSVX video codec. GIPS LSVX, which offers two-way video capabilities, is being demonstrated at Spring 2007 VON in San Jose, Calif. The platform is incorporated into VoiceEngine Multimedia. The multimedia package provides complete framework for both video and voice softphones and capabilities to […]

TNCI Unveils Companys First Facilities-Based Platform

TNCI (Booth 515), a national reseller of voice and data services, has formed a partnership with Cedar Point Communications Inc., which will give the company its first facilities-based offering. The VoIP platform is optimized for SMBs. TNCI will deploy Cedar Points SAFARI C3 Multimedia Switching System within its nationwide network. The multimillion-dollar pact calls for […]

The Conference Group Goes Multimedia, Extends Global Reach

The Conference Group has announced a repackaging of functionality with ReadyShowMulti-Media, a combined audio and Web conferencing service. The converged offering is available as a private-label service to CLECs and other resellers. We have always incorporated the Web conferencing service into our reservationless audio bridge, but at an incremental cost, explained Greg Plum, The Conference […]

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