move

 

TMC Moves HQ, Adopts Hosted VoIP

TMC Communications has relocated its corporate offices effective Monday a move that is accompanied by a migration to hosted VoIP services.

Forsee Out as Sprint CEO

Gary Forsee, chairman and CEO of Sprint, resigned on Monday. The news came about a week after several media outlets cited anonymous sources who said the move was imminent. Forsee has come under fire from board members for Sprints ailing financials. Indeed, Sprint lowered its financial forecast for the current quarter, saying revenue would fall […]

ThinkEngine Unveils Updated Conferencing Software

ThinkEngine Networks Inc. said Tuesday Release 3.0 of its conferencing software is generally available. Enhancements to the software include the ability to create a set of conferencing capabilities that can be assigned to subscribers; to block certain numbers from dialing into the service; and to emulate other competitors call flows. The softwares operator assistance and […]

Higher Calling

Higher Calling The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs.

Achtung! iPhone Expansion Continues Apace

As expected, T-Mobile International has announced it would begin offering Apple Inc.s iPhone in Germany beginning Nov. 9. Earlier in the week Telefonica’s O2 Europe plc said it would be the carrier offering the iPhone in Britain. France’s Orange SA should announce its own exclusive deal with Apple soon. The move to expand beyond the […]

Intelliverse Names Senior VP of Sales

Intelliverse has appointed Gene Skip Lane as senior vice president of sales. Lane, who has 25 years of experience in the telecommunications industry, will be responsible for all Intelliverse sales channels and business development. He joins Intelliverse from Razor IP, a company he founded and was CEO of until he sold it earlier this year. […]

The Managed Service Sell

By Peter Radizeski, RAD-INFO Managed Services are coming. As more services and applications move to the Web, the Internet becomes an easier sale. However, your basic small biz owner wants DSL or cable modem. You know, the lowest possible price. You have to explain SLA, uptime and mean-time to repair. The other route is to […]

FCC Issues New E911 Order

Wireless carriers must achieve PSAP-level E911 compliance by Sept. 11, 2012, the FCC said this week. The move was steps away from the agencys proposed, and very controversial, one-year deadline. Wireless providers now have five years and must meet certain benchmarks in the interim. Benchmarks include satisfying location accuracy requirements and demonstrating significant progress toward […]

TalkSwitch: The right move for MaidPro

THE CHALLENGE With more than 80 franchise and office locations across the United States, Boston-based MaidPro has become one of the most successful home cleaning businesses around. The company holds to a clear vision: provide high-quality, reliable service, and the customers will keep coming back. As franchise locations opened across the United States, the company […]

Higher Calling

The beauty of hosted call center technology is deceptively simple: In a world with a high commoditization of network services, the hosted contact center lets agents and VArs move up the value chain, reduce attrition and become resources that customers ask to address real business needs. For businesses, it provides an opportunity to leverage the […]

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