module

 

CSG Provides Standalone Roaming Module

Customer care and billing provider CSG Systems has released a standalone Roaming Module for mobile operators. CSG has offered roaming as part of its billing engine, Kenan/BP, but by un-coupling it the module now can be updated quickly as new standards become available. It also includes built-in rating capabilities and the ability to configure the […]

Virtual Back Office Software Offers Prepaid Module

Virtual Back Office Software Inc. (Booth 516) now offers its Pre-Paid Central module. The feature allows local service providers to run a pre-paid UNE-P/resale service in addition to the post-paid local, long-distance, data, VoIP and wireless services already available through the standard VBOS suite. VBOS concentrated its efforts with Pre-Paid Central on automating the acquisition, […]

Info Directions Introduces E-Finity Module

Info Directions Inc. has added new e-commerce capabilities to benefit service providers and channel sales members with the release of the E-Finity module for the CostGuard.NET OSS/BSS. The development of E-Finity creates a significant opportunity for service providers and the channel to work together to streamline operations and increase the effectiveness of the sales organization, […]

C-CAMS Adds Workflow Management Module

C-CAMS Inc. (Booth 103) has introduced its all-new workflow management module the latest extension of its enterprise suite of customer care and service applications designed for telcos, ISPs and public service/utility providers. The workflow management module is pre-integrated to its customer care and service solution, and combines trouble ticket/fault, work order and service order management […]

Products News

MINDBRIDGEUSA ENTERS U.S. TELECOM MARKET MindbridgeUSA, a consortium of offshore call centers, has entered the prepaid North American telecom markets offering lowcost live customer service in 23 different languages. The individual consortium members have been operating their call centers for decades, but only earlier this year did they begin focusing on the U.S. prepaid markets. […]

VBOS Releases Prepaid Module

Virtual Back Office Software (Booth 407) has added the Pre-Paid Central module for all users of the Virtual Business and Operations Support System (VBOSS), a Web-based solution for automated carrier billing, provisioning, reporting and customer service. The feature allows local service providers to support a prepaid service based on traditional resale or the Unbundled Network […]

Products

TELCO INTRODUCES T5 COMPACT TARGET IDENTIFIER Telco Systems has introduced its T5 Compact Target Identifier, a switch that lets carriers conserve IP addresses by aggregating the management of up to 480 network elements through a single IP address using the Bellcore Translation Language 1 protocol for multivendor, multitechnology CO management. The T5 Compact TID also […]

VBOS Unleashes New Wireless Module

Virtual Back Office Software Inc. (VBOS) today released the VBOSS Wireless Module for its Web-based back-office solution, VBOSS software. The VBOSS Wireless Module, which is being demonstrated at Booth 320, features Web-based ordering, provisioning, call rating, billing and collections. It allows telecom companies to construct packages, with group-specified sets of features and minutes as part […]

Concretio Releases CRM Dashboard

Concretio Inc. (Booth 308) announces the general release of the CRM Dashboard module as part of its TRS suite of products. The CRM Dashboard is a browser-based, customizable user interface to enable Web-based order entry, order status reporting and customer management. The CRM Dashboard allows customer service representatives to capture minimal information, such as the […]

ASCENT: Concretio Rolls Out ‘Proactive Provisioning Tool’

Concretio (Booth 402), an IT solutions firm that provides local provisioning for UNE-P and resale nationwide with gateways, has rolled out its latest module called TRS Watchdog. The Watchdog ties into the customer’s e-mail system and alerts users of the status of pending orders that are in the provisioning process with the incumbent LEC. "Over […]

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