minds

 

Criminal Minds

Criminal Minds Traditionally, subscriber fraud has been defined as the problem of subscribers signing up for service they have no intention of paying for. But this seemingly simple (and credit-shattering) practice has ballooned into a delicate cat-and-mouse game of identity theft, illegal businesses, tax evasion and even money laundering. Fortunately, providers do have ways to […]

Criminal Minds

TRADITIONALLY, SUBSCRIBER FRAUD has been defined as the problem of subscribers signing up for service they have no intention of paying for. But this seemingly simple (and credit-shattering) practice has ballooned into a delicate cat-and-mouse game of identity theft, illegal businesses, tax evasion and even money laundering. Fortunately, providers do have ways to prevent, detect […]

Master Minds – Masters Share Contract Negotiation Insights

Its the end of the year, subagents. Time to clean house, or at least to review contracts. Heres what some master agents have to share. First, says Emmet Tydings, president of master agency AB&T Telecom, understand the motivation for a renegotiation, such as a higher commission or improved service levels. If the contract modifications are […]

Meet the Master Minds

Tim Basa Vince Bradley Steve Braverman Rick Dellar Rob Goble Ben Humphreys Brad Miehl Greg Praske Kenneth Rotman Ted Schuman Geoffrey Shepstone Mark A. Solomon & Paul Silicato What constitutes a master agent? PHONE+ posed some qualifying questions to master agents across the country. Most agreed a master agent must maintain a national presence, as […]

Industry Summit: Carriers, Partners Have Meeting of Minds

Yesterday’s flagship general session, "Point/Counterpoint," brought together some of the top names in the industry to trade thoughts on bundles, product and carrier diversity and who owns the customer’s heart, mind and account. Moderator Ernie Kelly, senior advisor to the KDW Group, kept things lively with a series of thought-provoking queries to the panel, made […]

ASCENT: Comtec Welcomes Nash

Comtec Inc. (Booth 502) has hired Jim Nash, formerly of CapStone Technologies LLC, as its new vice president of sales and marketing. Nash is leading new business development and will help take Comtec into new market segments that have previously gone untapped. "My goal is to make Comtec the last word in bill finishing and […]

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