michael

 

Live From Kenya

By Michael Fair, MarketRace  Jambo!, or Hello!, from Nairobi, Kenya. Wow, this has been quite the experience both personally and from a business perspective. Nairobi is a vibrant, multicultural city and my business trip (which did include a weekend safari) to visit KenCall, the largest call center in eastern Africa, has been very eye opening […]

The Unbearable Absence of Rules

By Michael Fair, MarketRace In my continuing review of my Top 10 Mistakes that Service Providers make with their channel programs: No. 4 Channel Conflict. Wow, this is a particular pet peeve of mine and one that really demonstrates that a carrier simply does not get it if a program does not have rules to […]

Wailin on the Mississippi Saxophone: Michael J. Howard

Some people call it a blues harp. Some people call it a mouth organ. Some people call it a tin sandwich. Michael J. Howard, president of agency Advanced Business Communications Inc., calls it his passion. Michael J. Howard This self-taught harmonica player remembers the exact day he picked up the instrument July 4, 1980. At […]

Safety Not Always in Numbers

By Michael Fair, MarketRace Part 3 of my continuing series on the top 10 mistakes that channel programs make: Never evaluate a programs success based on how many channel partners you have signed up into the program. This is a very common mistake. I constantly see new programs emerge and the measure of success, and […]

Dont Limit Yourself, Partner

By Michael Fair, MarketRace Continuing down my list of the top 10 mistakes that service providers (and master agents for that matter) make with their channel programs: Limiting Partner Recruitment. Successful programs must continually evaluate not just who their partners are but what types of partners they have in their programs. New partners must be […]

Growing A Channel Program

By Michael Fair, MarketRace I have been getting much feedback from service providers lately regarding my recent article in PHONE+ magazine (“Are You Your Worst Enemy? 10 Common Mistakes to Avoid“). The feedback was especially focused at the first item Setting Unrealistic Time-To-Success Expectations. I was approached several times by channel executives from various carriers […]

More Than Just Acronyms

By Michael Fair, MarketRace TEM and VoIP what do they have in common? On the surface, other than being telecom acronyms, not much. From a current market perspective, however, I see very similar situations. Both telecom expense management (TEM) and voice over IP (VoIP) show tremendous potential for telecom agents and are regularly used buzzwords […]

Addressing the Channels Hot Issues

By Michael Fair, MarketRace Hello, my name is Michael Fair and I am a founding partner of MarketRace, a channel consulting company based in Denver. I will be a regular participant going forward on the Peer to Peer blog and will be writing about the many things I see in the channel space with regard […]

Martin Likely to Head FCC Another 5 Years

The Senate Commerce Committee today unanimously approved another five-year term for FCC Chairman Kevin J. Martin. President Bush earlier this year called for Martins term to be extended and the Commerce Committee on Tuesday agreed with that move. The 39-year-old Martin has overseen the FCC since March 2005, when he succeeded Michael Powell. Some of […]

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