messaging

 

Taking on the PBX

Microsoft Chairman Bill Gates and Microsoft Business Division President Jeff Raikes launched the business communications software at the Bill Graham Civic Center in San Francisco, Oct. 16. After months of anticipation, Microsoft Corp. officially unveiled its unified communications software in late October, and officially declared war on the PBX. Microsoft Chairman Bill Gates says the […]

Wireless+: Parlez-Vous Opportunity

The plight of the overseas traveler starts with the plane ride seven hours of recycled air, leg room more fit for a five-year-old and bland movies on a tiny overhead screen. But it doesnt end there. When business travelers are away from home in another country, staying connected is a critical, ongoing but often thankless […]

Wireless+: Changing the Game

There is an ever-increasing call for open-access, high-speed mobile data networks to enable everything from business applications to true Internet on the go, accessible from any device a device that most likely spans work and home life. Users shouldnt have to choose which of the four texting accounts or five e-mail addresses they want to […]

Case Study: British Airways Taps CommuniGate to Stay Connected

British Airways operates one of the world’s most extensive internationally scheduled airline route networks, comprising some 147 destinations in 75 countries, carrying more than 33 million passengers worldwide in 2007. Also, one of the worlds longest-established airlines, it has always been regarded as an industry leader. Whether customers are in the air or on the […]

AVST Partners With Westcon Group

Unified communications provider Applied Voice & Speech Technologies Inc. (AVST) has signed a global distribution agreement with Westcon Group. AVST will be participating in Westcon Groups OneVoice and ConvergencePoint programs and Westcon resellers now have access to AVSTs unified communications offerings including its flagship product, CallXpress. The CallXpress platform delivers call processing, voice messaging, unified […]

Mashup Session Offers Intro to Benefits of Web Services

Theres little doubt that broadband and the Web are changing the complexion not only of data and video, but also of voice services. And its not just by enabling companies like Vonage to deliver VoIP. The move to IP and Web services also means that voice can be combined quickly and easily with various other […]

Harmonic Convergence

With the hype machine cranked to max volume, businesses large and small are tuning into the promise of unified communications (UC) and how they might use this sleek new technology to put a presence-enabled portal on their desktops for click-to-call, click-to-conference, click-to-read your voice mail, click-to-Web cam, click-to you name it. Sounds good. Maybe a […]

ABP Resellers to Distribute Broadvox Trunking Products

ABP Technology is adding Broadvox GO! SIP trunking products to its portfolio and its resellers will distribute the line, the companies said Tuesday. Broadvox GO! SIP trunking products are designed for SMBs and provide a platform for IP PBX equipment, unified messaging and presence-based applications. The ABP reseller network will combine the Broadvox GO! SIP […]

Fitting In

AMIDST MOVEMENTS by Cisco Systems Inc. and Microsoft Corp. to integrate conferencing as simply one more application within a unified communications framework, Web and audio conferencing service providers are taking stock of the opportunities and threats within a newly converged landscape of collaboration and are repositioning to compete. You have two 800-pound gorillas in this […]

ShoreTel Releases Latest Update

ShoreTel Inc. has released the seventh version of its IP telephony product. One of the software enhancements in ShoreTel 7 is Escalation Notification, which allows the customer to establish a “must respond” process for incoming calls. With this feature, the system administrator uses business rules to automate call routing to any combination of phones, pagers […]

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