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Shepard to Energize Agents With Telecom Marketing 101

Following up on his invigorating session at the Fall 2006 Channel Partners Conference & Expo in Washington, D.C., Steve Shepard, professional author and educator, will again energize agents, this time with a discussion on Telecom Marketing 101 in a vendor presentation brought to you by XO Communications Inc. (Booths 107-109) Too many people believe that […]

TeleManagement Forum Launches Prosspero Initiative

The TeleManagement Forum (TMF) at TeleManagement World unveiled a market initiative it is calling Prosspero. Prosspero provides developers with open-source code based standards, as well as a full support ecosystem to enable rapid implementations, the TMF said. To become part of the Prosspero program, implementation standards must go through a rigorous approvals process, and have […]

cVidya Adds Module to MoneyMap/Suite

cVidya Networks, a developer of telecom revenue assurance systems, has added a new rating and billing verification module to the latest release of its flagship revenue assurance product, MoneyMap/Suite. The addition means service providers will be able to verify and monitor the viability and accuracy of their rating and billing processes and data flow. cVidya […]

TalkSwitch Aids Resellers by Teaming With Apparent Networks

TalkSwitch said at VON today it has chosen software developer Apparent Networks Inc. as its network assessment provider, which means TalkSwitch resellers can monitor their customers networks, pinpoint and resolve configuration faults, and recommend upgrades and improvements. TalkSwitch makes IP business phone systems. When a small business makes the move to Voice over IP, it […]

AT&T: Buying BellSouth Logical Next Step

Calling the acquisition of BellSouth Corp. a logical next step, AT&T Inc. executives in a conference call today outlined the deals synergies, saying it means better wireless expansion and service to businesses. The $67.1 billion purchase of BellSouth means the former SBC Communications Inc. will have gobbled up rivals AT&T Corp. and BellSouth Corp. and […]

Broadview Networks Launches Tier 1 Care Dashboard

Channel Partners show sponsor Broadview Networks (Booth 701) has launched a new Web-based diagnostic tool to give its first-tier customer care representatives and Agent Resolution Managers the ability to resolve 30 percent more issues on customers first calls. The dashboard provides care representatives with more information and the ability to troubleshoot upfront, which means fewer […]

Broadwing, HCG Provision International Ethernet Network

Service provider Broadwing Communications LLC and Hong Kong-based operator Hutchison Global Communications Limited (HGC) have established a new intercarrier international Ethernet network. “Large enterprises around the world continue to expand their reach and require their networks to evolve in concert with them,” said Mike Smith, co-founder and managing director of research with Stratecast Partners, a […]

Covad, Verizon Dismiss Pending Lawsuits

Covad Communications Group and Verizon Communications Inc. said today they have settled pending lawsuits against one another and re-instituted their commercial line-sharing agreement. The settlement means Covad has dismissed its antitrust case against Verizon, and Verizon has set aside the suit it filed against Covad. The agreement also settles the companies billing disputes. As a […]

TMC Becomes Own Resp Org, Signs Partnership with Level 3

Telecommunications provider TMC has become its own independent responsible organization (Resp Org), a designation that holds several benefits for agents and their customers. Being a Resp Org means users are able to manage their own toll-free numbers. This is especially important for large enterprise customers and call centers, says Susan Davidson, TMC’s vice president of […]

Whats NEXT?

Its been a terrific week here in Las Vegas, with lots of informative, and often entertaining, speeches, sessions and show floor discussions and demos. But all good things must end. This marks the final day for the TELECOM 05 exhibit floor, and the shows conference programs conclude tomorrow. While working on this current show and […]

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