RCN and Neon: A Match Made in Wholesale Heaven?

RCN Corp.s recent acquisition of NEON Communications Group could be an ideal pairing or a flop waiting to happen it all depends on who you talk to. To RCN, a cableco competing against Verizon Communications Inc. for triple-play subscribers, a merger with retailer/wholesaler NEON provides complementary customers and network assets. Together, RCN and NEON will […]

Table of Contents

  Vol 21, No. 8 August 2007   SHOP TALK EMBARQING ON THE CHANNEL MVN-OH-NO? AMPD AFTERMATH RCN AND NEON: A MATCH MADE IN WHOLESALE HEAVEN? NEWS BRIEFS PORTFOLIO HARMONIC CONVERGENCE Despite the high-volume hype, unified communications requires some fine tuning. FIRST CONTACT Contact center system enhancements aim for one-call resolution. TOOLBOX COMPENSATING FOR CHANGE New […]

OnForce Launches PowerMatch

OnForce has launched PowerMatch, a matching engine that enables IT service buyers to find the providers that are best equipped to meet their needs. PowerMatch is based on more than a dozen carefully selected criteria, encompassing how well each providers skills, performance and location match an individual service request, OnForce said. When a work order […]

AccessLine, IDeACOM Partner to Deploy Retail SmartVoice

Hosted VoIP provider AccessLine Communications Corp. on Monday announced a channel strategic partnership with IDeACOM LLC for deployment of the retail version of SmartVoice Service. IDeACOM is a business-dedicated channel with members in 47 states, and provides data and communications products and services. “SmartVoice is an excellent match for IDeACOM’s customer base, and we’re excited […]

IT Channel, SMB Views on VoIP Dont Match Up, CompTIA Research Finds

The IT channel and SMBs have different priorities when it comes to the importance of VoIP as a technology initiative they will be focusing on in the next 12 months, according to new research from CompTIA, unveiled this week at the associations trade show in Orlando. The research, conducted for CompTIA by TNS Prognostics, found […]

NBS Intros VoIP, Offers Internet Promotions

Network Billing Systems LLC (NBS, Booth 418) announces it now can offer VoIP. Resellers and agents can take advantage of wholesale rates, colocation services and hybrid resale programs. The addition rounds out the resellers portfolio, which also includes switched or dedicated long-distance, local and long-distance integrated circuits, frame relay, Internet DS1s or above, and telecom […]

RPM Software Announces New Order-Reconciliation Feature

Youve done the work. Youve placed the order. Youve overseen the provisioning. Now all you have to do is wait to get paid. Butsometimes, all you do is wait. Its a time-consuming problem to sift through carrier commission reports looking to match up fragmented line items to an order you placed six months ago. Someones […]

Real Magnet Unveils Anti-Spam Upgrade

Washington, D.C.-based Real Magnet (Booth 620) has developed an e-marketing tool, MagnetMail, to ensure message deliverability. The company says users can create measurable and coordinated e-mail, fax and direct mail campaigns. MagnetMail features include dedicated IP addresses so users do not have to share them, suppression list functionality and the adoption of Sender Policy Framework […]

Mix & Match

Posted: 011/2002 Mix & Match Necessity is Mother of Inventive Outsourced Billing Contracts By Khali Henderson While organizational preferences still weigh heavily in telecom service providers’ decisions to outsource or "insource" their billing systems, their vendors say more and more of them are evaluating the continuum of hosted and managed services with an eye toward […]

E-Channel – Buyer Indecision Meets Its Match

Posted: 07/2001 E-Channel Buyer Indecision Meets Its Match Decision Support Tools Help Narrow Options By Khali Henderson Ever shopped for candy with a five-year-old? If you want to get out of the store while you’re still young, you know to narrow the dozens of confections to two or three brands from which they can choose. […]

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