management

 

Pump Up the Bandwidth

Posted: 08/1998 Pump Up the Bandwidth Long-haul applications for dense wavelength division multiplexing (DWDM) are bigger, faster and better than ever. By Peter Meade Bigger, faster, better. While this is the time of the year when football coaches look for these qualities in their players, this quest is never out of season for long distance […]

Building Customer Loyalty With Customer Interface Software

Posted: 04/1998 By Jay Waldron What happens when a customer calls your main number in Sacramento, Calif., with questions regarding an account? Can you answer all those questions? Or do you have to transfer them to a division in Amarillo, Texas, to answer the second question? Does the representative in Amarillo then have to transfer […]

Effective Student Billing Strategies for Success

Posted: 04/1998 By Sherry Manning One of the most exciting telecommunications applications on campus today and one of the most challenging to manage is student billing. Telecommunications technology, student demand and economies of scale in buying long distance have come together at the same time in history to create enhanced service for students, lower overall […]

Delivering on Promises

Posted: 04/1998 By Robert J. Marino As the Telecommunications Act of 1996 celebrates its second anniversary, competition and convergence are gaining momentum. Due to dramatic change expected over the next 24 to 36 months, providers of local and long distance telephone service, cable, wireless and Internet access will compete for market share within an increasingly […]

Integrating Risk Management to AchieveProfitable Growth

Posted: 02/1998 Integrating Risk Management to Achieve Profitable Growth By David Nestler You are a CEO or marketing director about to present your growth strategy to your board of directors. Your company is set to invest millions of dollars on new product development and marketing. How can you ensure the money will be invested to […]

ACC Announces Acquisition, Signs Interconnect Agreement

Posted: 02/1998 ACC Announces Acquisition, Signs Interconnect Agreement ROCHESTER, N.Y.–With the German telecommunications market slated for deregulation Jan. 1, ACC Corp.’s wholly owned subsidiary, ACC Telekommunikation GmbH, has acquired TeleNational Communications Deutschland (TNC), a privately held German telecom services provider. TNC supplies prepaid calling cards in Germany, and supports affinity programs with corporations such as […]

Integrating Risk Management to AchieveProfitable Growth

Posted: 01/1998 Integrating Risk Management to Achieve Profitable Growth By David Nestler You are a CEO or marketing director about to present your growth strategy to your board of directors. Your company is set to invest millions of dollars on new product development and marketing. How can you ensure the money will be invested to […]

Integrating Risk Management to AchieveProfitable Growth

Posted: 12/1997 Integrating Risk Management to Achieve Profitable Growth By David Nestler You are a CEO or marketing director about to present your growth strategy to your board of directors. Your company is set to invest millions of dollars on new product development and marketing. How can you ensure the money will be invested to […]

1 54 55 56
The ID is: 67873