management

 

DCA Taps New VP

Outsourced back-office systems provider DCA Services Inc., a Channel Partners Conference & Expo sponsor, has appointed Jeff Swenson as vice president of carrier services. Swenson is responsible for the development and sales of carrier services, according to the company, focusing on strategic revenue continuity and risk management initiatives for wholesale carriers. Swenson brings to DCA […]

Managed Services Position the Channel as Trusted Partners

The term managed service means different things to different people. But for the channel, managed service is really about making service procurement, cost control and related concerns, well, more manageable for the customer. Thats the word from Ben Henkels, principal of Communication Management Partners, a Spokane, Wash.-based brokerage and consulting firm. Henkels is a speaker […]

SinglePipe Shuffles Management

SinglePipe Communications Inc. (Booth 521-523), a facilities-based wholesale VoIP provider to CLECs, ISPs, independent cable operators and other service providers, has made several executive and board member changes. Matthew J. Phillips now serves as CEO. Phillips has 14 years in telecom, including his tenure as SinglePipes COO. Phillips returned to SinglePipe from Level 3 Communications […]

Info Directions Updates OnlineBill

Info Directions (Booth 711) has released its latest OnlineBill electronic bill payment and presentment application. The release focuses on enhancing an end users ability to conduct account management activities via the Web, the company said. OnlineBill is integrated with operations and billing solutions, CostGuard.NET and CostGuard XG. It includes a GUI redesign and new features […]

Tangoe Releases CommCare

Tangoe Inc. has released CommCare managed services, which manage all processes associated with fixed, mobile and converged communications. CommCare services are built upon Tangoes patented technologies and are available to corporations as an ASP model in three pre-packaged component layers ¬ Base, Enhanced and Premium. These layers deliver increasing amounts of functionality and are capable […]

Broadvox Adds to Management Team

Broadvox said Wednesday it has named David Byrd vice president of marketing and product management and Randy Imhoff vice president of finance and chief financial officer. Byrd has more than 25 years of telecommunications sales and marketing experience and previously served as vice president of channels and alliances for Telcordia Technologies and Eftia OSS Solutions […]

New Products

Awesome Applications Check out these iPhone applications and wireless debuts. loopt Social Mapping Service Launches on Sprint Wireless Network loopt announced its social mapping service is now available to Sprint customers nationwide. loopt uses the GPS capabilities on select Sprint phones to locate and connect with friends. Users can share their locations, send proximity-based messages, […]

Google CFO to Retire

Google Inc. said Tuesday Chief Financial Officer George Reyes is retiring. The 53-year-old will remain at the Internet giant to assist in the search for his replacement and to help ease the transition. Google said it expects a new CFO to be in place by the end of the year. Reyes, who has been with […]

Persona Non Grata

By Peter Radizeski, RAD-INFO Apparently, my stats in the last post were inaccurate, according to BellSouth. And management is none too happy with my mentioning of the program or the company. I was even asked what my purpose was in writing? Well, my purpose in writing is to help the agents. If we take a […]

EMC Unveils IP Telephony Management Solutions

EMC Corp. has unveiled its Smarts VoIP Performance Manager and Smarts VoIP Performance Reporter. The products extend EMCs software portfolio for managing complex IT infrastructures end-to-end, across technologies, and from the network to the business layer. With EMC Smarts software, service provider customers can model IT components and their relationships across network, applications and storage […]

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