Citrix Extends Support for Macs, Mobile, Microsoft

Solution providers looking for a virtualization manager that does more than desktops may have their answer in Citrix XenApp 6, the latest version of server software that enables applications to run in a data center and be delivered as an on-demand service to both physical and virtual desktops. XenApp 6 is designed to run on […]

3 Deadly Traps Every Entrepreneur Must Avoid

While there is no shortage of books and articles on how to become a better leader and build the ideal organization, there are few that address the management approaches that can slow and ultimately destroy the growth of people and organizations. There are three traps that must be identified and avoided, three threats that will […]

Are You Spending Time in All the Wrong Places?

If you’re spending up to 80 percent of your time solving problems and putting out fires, you’re not doing your business, your employees or yourself any favors, says Roger High at Corporate Dynamics. Better to be the leader a few hours a month and do some employee development. High asked attendees at his Business Development […]

CA Launches Cloud Computing, SaaS Initiatives

CA Inc. has unveiled a cloud computing management initiative and an SaaS business unit. The integrated suite of enterprise IT management solutions includes governance and security solutions and spans virtualized, distributed and mainframe computing, storage, network and desktop infrastructures. “The over-provisioning model used by data centers for years is rapidly becoming unsustainable — especially in […]

Boost Contact Center Sales, Focus on Customer Satisfaction

Contact centers — whether hosted, premises-based or hybrid — are hot tamales these days despite an economic slowdown. At the heart of this sustained demand lies the need for companies to shore up their bread and butter customers. Accordingly, the customer experience is moving front and center for businesses, opening the door for agents and […]

COMPTEL: PAETEC’s Chesonis Offers Good News for Tough Times

Communications companies are operating in a difficult economic climate today. But it’s not all bad news for competitive service providers, says today’s keynote speaker, Arunas Chesonis, chairman and CEO of PAETEC Holding Corp. It is in times like this, he explains, that many customers review their spending on communications services and may be most likely […]

COMPTEL: View from the Top Session to Offer Wealth of Perspective

The three executives featured in today’s “View from the Top” panel have a breadth of experience in communications, and that’s ex-actly what led COMPTEL to tap them for this session, says COMPTEL CEO Jerry James, who will lead this afternoon’s discussion. Dan Caruso, president and CEO of the Zayo Group Inc., has been through several […]

ITEXPO: VoIP Logic Adds Provisioning API to Middleware Platform

Managed services provider VoIP Logic LLC has introduced  a new Web services API to allow service providers to more easily integrate with the Cortex System Management Portal. This is a first API for VoIP Logic, and it will enable provider integration with the provisioning and management of their end-user feature sets, phone services, emergency services, […]

Level 3 Stocks Drop on CFO News

Level 3 Communications Inc. shares fell nearly 9 percent by early afternoon on news that the company is looking for a new CFO. Level 3s stock was trading for $4.47, down 8.78 percent from the opening price of $4.75. CEO James Crowe said CFO Sunit Patel will remain with Level 3 during the transition period. […]

AT&T Wireless CEO Retiring

The president and CEO of AT&Ts wireless division, Stan Sigman, said Thursday he is retiring after 42 years with the company. He will be replaced by Ralph de la Vega, a former COO of the wireless unit, effective immediately. Sigman will stay with the company through the end of the year to ensure a smooth […]

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