managed services

 

COMPTEL: Cisco Leads Managed Services Track

According to market research organization Research and Markets, increasing network complexity continues to drive the managed voice and data services market at an exponential rate. Three sessions led by Cisco Systems Inc. today will address this trend and discuss the ins and outs of managed services strategy. The first panel, The Case for Managed Services, […]

Corraling Complementary TEM Solutions

The telecom expense management (TEM) arena has seen a lot of wagon-hitching in the past year or so. As the popularity of such services grows, customers are lining up at the chuck wagon and they want a full meal, not just a taste. With this in mind, TEM suppliers are partnering with each other to […]

Becoming an Enabler

More and more agents are becoming enablers. No, not the kind Dr. Phil would be interested in yelling at. Rather, they are enabling customers to buy, use and upgrade the telephony services they are hocking by offering them the option to lease the equipment needed to make that purchase. Many customers do not have the […]

Editor’s Letter: In With the Old

Last month, I wrote about what was hot in 2007. (In 500 words or less, my top picks, as you may recall, were software as a service, mobility, unified communications and SIP trunking.) This month, I thought Id try my hand at predictions for what will be hot in 2008. At the risk of being […]

The Utility Company Releases Connected Office 3.0

The Utility Company, a provider of technology, communications and business management solutions for SMBs, has enhanced its Connected Office Technology-as-a-Service Program. Connected Office 3.0 addresses IT (network, desktop, security and storage), business applications, Web/Internet, copier/printer and telecommunications. Our main objective in the development of Connected Office 3.0 was to listen to our SMB customers across […]

Taking on the PBX

Microsoft Chairman Bill Gates and Microsoft Business Division President Jeff Raikes launched the business communications software at the Bill Graham Civic Center in San Francisco, Oct. 16. After months of anticipation, Microsoft Corp. officially unveiled its unified communications software in late October, and officially declared war on the PBX. Microsoft Chairman Bill Gates says the […]

19Marketplace Unveils Workplace2go

19Marketplace on Tuesday unveiled an on-demand software service for SMBs called Workplace2go. Workplace2go, in partnership with Jamcracker, enables businesses to subscribe on a monthly basis to name-brand applications that can be accessed from any Internet-connected computer. Workplace2go offers productivity, security, and collaboration software programs on a monthly subscription basis. These applications can be purchased individually […]

Cisco Announces Managed Services Channel Program

Cisco Systems has announced the new Cisco Managed Services Channel Program to extend and accelerate the global development and delivery of managed services based on advanced networking technologies. The program is designed to incent partners to deliver a wide spectrum of managed services, said the company. This global program integrates the recently enhanced Cisco Powered […]

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