maintain

 

TMone Launches Broadband Marketing Database

Telesales and database marketing firm TMone.com has announced licensing availability of its proprietary broadband marketing database. The database will be available for direct mail marketing use, and the companys telesales division will maintain exclusivity regarding the use of the database’s telephone numbers. TMone, which has acquired new subscribers for companies such as Packet8 and Cordia, […]

Birch Telecom Migrates DSL Customers to Covad Network

Birch Telecom, a CLEC in the Midwest, is migrating its dedicated business DSL customers onto Covad Communications Group Inc.s network. The company will continue operating its local and Internet networks, partnering with Covad for last-mile DSL distribution. The Covad partnership allows us to continue our focus on providing reliable products with excellent customer support and […]

U.S. to Maintain Internet Governance

Leaders at the World Summit on the Information Society in Tunisia have agreed to keep, for now, governance of the Internets domain name system in the hands of the Internet Corporation for Assigned Names and Numbers (ICANN), the California-based nonprofit group that answers to the U.S. government. A number of countries had joined the European […]

Why Play the Price Game?

In today’s marketplace, developing and maintaining an objective advantage over the competition can seem next to impossible. Why? Because from a customer’s perspective, similar product and service offerings are basically the same. Unless you have a distinct advantage, you must create a competitive advantage by creating a value perception that goes beyond your product or […]

deltathree Chooses WaveCrest as VoIP Interconnect

WaveCrest, a service provider in the U.K., today announced a direct VoIP interconnect deal with deltathree. The agreement allows wholesale VoIP provider deltathree to access WaveCrest’s worldwide termination capabilities, which include more direct call routes. it is essential that deltathree continue to expand its network to accommodate the growth in demand for our VoIP offerings, […]

Powell’s Prize Fight

It looks like cable companies may be on the defense for the first time in their battles with the Bells over consumer spending. Cable companies have long enjoyed dominance in the higher-margin entertainment business and handily outmaneuvered the telcos in delivering high-speed Internet, which seems to me to be more aligned with traditional telco territory. […]

T@G Master Agent Certification Program

Introduction The telecom distribution channel is thriving and evolving. Over time, a unique player has emerged in the master agent. Its definition, however, has been a moving target. Everyone has opinions but few can agree on what characteristics are common to the modern master agent. Given this, T@G — the PHONE+ Partner Portal has sought […]

What is a T@G Certified Master Agency?

A T@G Certified Master Agency has proven to an independent third-party that it meets the following criteria: Exhibit Experience and Stability Operate a Multitier Organizational Structure Maintain Direct Contracts with Multiple Suppliers Maintain Back-Office Technology in Support of Agents and Carriers Back-Office Non-Sales Staff in Support of Agents and Carriers Provide Training Support to Agents […]

Business Intelligence

Anthony Daley is senior vice president and general manager, the Americas, Westcon Group North America Inc, a value-added distributor. Daley spoke with T@G in June about areas of growing importance to telecom agents, such as networking security and standards, and how to avoid becoming just a commodity to clients. T@G: What are the most important […]

Agents Look to Future of Industry

Posted: 11/1999 Agents Look to Future of Industry The agent channel has long suffered an identity crisis. The telecom industry’s lone wolves, the independent sales reps comprising the channel have struggled to define for themselves just who and what they are, and more importantly, what role they play in the marketplace. Gathered together at the […]

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