PlanetOne Moves From Logicware to RPM

RPM Software has announced that telecommunications marketing firm PlanetOne has moved from the Logicware platform to RPM. RPM was able to offer PlanetOne a more robust and user-friendly solution better suited to the needs of our internal staff and our external agents, said Ted Schuman, CEO of PlanetOne. PlanetOne already has well over 100-plus agents […]

Agent Programs on Auto Pilot

What was once a handy online method of tracking orders and commissions is now a range of comprehensive platforms to manage the entire sales and back-office workflow and drive efficiencies from quote to close, commissions to bill auditing. Malibu, Calif.-based World Telecom Group finally moved from a piecemeal, in-house set of systems for online ordering […]

News Briefs

Master agency X4 Communications has chosen Logicware’s i400 enterprise management extranet solution to assist in running its operations. X4 says the i400 will provide its agents support tools including opportunity, quote, order processing and customer service, in a Web-based branded agent portal. The i400 back-office fulfillment tools will be integrated with the agent portal, allowing […]

X4 Taps Logicwares AgencyLogic

X4 Communications (Booth 124), one of the nations largest master agencies, announced it has chosen Logicwares AgencyLogic i400 enterprise management software to assist in running its operations. As X4 brought together all of its products and services, we needed to make a commitment to our channel to ensure that operations were sustained efficiently. Logicware was […]


Logicware has expanded its corporate leadership. Jack Detate has been named CEO and Mark Sharp was appointed vice president of business development. Logicware is a software company providing Web-based solutions for telecom channel processes. Detate brings Logicware about 26 years of operational experience in the software arena, focusing on developing and deploying systems for manufacturing […]

PlanetOne Serves Up Back-Office Programs

Posted: 10/2003 PlanetOne Serves Up Back-Office Programs By Tara Seals Master agency PlanetOne Communications Inc. will release two new back-office programs for its subagents this quarter: Agency Logic and Agent Concierge. They represent two distinct options for customer service that will divide the companys subagent base into two, says President and CEO Ted Schuman. We […]


Posted: 9/2003 NEWS BRIEFS Con Edison Communications has introduced PowerCall Plus, an integrated voice and data service for small businesses in New York City. The service, sold via agents and direct sales, enables customers with eight to 20 employees to have voice and data services over a single, shared T1 line. PowerCall Plus customers can […]

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