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Cloud to Spur SMS Traffic Shift

Nexmo released market information showing growth for the global cloud communications space for the next five years.

Not Necessarily News

Phone Usage: Women Closing the Gap AT&T Inc. has announced that women are catching up with men in cell phone usage, according to an annual poll commissioned by the company. According to the survey of approximately 1,000 users, men average 458 minutes of monthly wireless phone usage, and women average 453 minutes. Historically, the gap […]

TelePacific to Surpass 1 Million Installed Lines

L.A.-based U.S. TelePacific Communications (Booth 205) said it soon expects to surpass the 1 million mark in access line equivalents. TelePacific has been able to achieve this landmark with the help of its agent channel, said Justin Chris-Tensen, vice president of the agent channel. The Telepartners contribute more than 40 percent to the companys growth. […]

Making Regional Change

By Peter Radizeski, RAD-INFO In speaking with a BellSouth Partner, an interesting fact showed up. There are only about 400,000 business names left in the database for call centers to target. And since there are about 30 call centers operated by either AT&T Southeast or by the various partner agencies, those businesses must get three […]

Vendors Line Up for Second IMS Plugfest

Hoping to advance IMS beyond an all-promising architecture for service providers to drive products they can deploy, the IMS Forum announced plans Wednesday for a second plugfest. The interoperability event will take place June 4-8 at the IMS Forum UNH InterOp Lab in Durham, N.H. The inaugural vendor confab took place in January at the […]

Channel Bias

By Peter Radizeski, RAD-INFO Recently, I tried to move a couple of customers from the DSL provided by an independent ISP to Embarq DSL. The order was declined after seven days, because there was already DSL on the line. Now I find this funny for a couple of reasons, the biggest being that ILEC’s slam […]

Linksys Expands CPE VoIP Line

Linksys the leader in VoIP products for consumer through retail with about 90 percent marketshare and the fastest growing vendor in SIP-based phone and IP PBX solutions in the SMB market has unveiled a handful of new products, as well as software enhancements to existing gear. The companys new SIP phone appliance, the SPA8000, is […]

American Telesis Aids Consultative Selling

Channel Partners Conference & Expo sponsor American Telesis (Booth 133), a facilities-based WAN provider in the United States and Canada, announced it is taking consultative selling to the next level. Our agent program now focuses on a consultative approach to finding just the right solution for the agents customers, said Heather J. Selbert, vice president […]

Upcoming Meetings

Cablevision - Agent Training 01/23/2007Bethpage, NY Training on the Following Products: Optimum On Line Optimum On Line with Boost Optimum Voice for Business 8 Lines I/O for Business (Digital Video) To get more information or to register: sguido@cablevision.com

How to Become a Great Customer Company

THE PERENNIAL CRY FROM CEOS around the globe is that they are focused on their customers. It is their No. 1 mission, the critical job of their companies, and everything emanates from understanding what customers need and want and delivering on it. You may have said this yourself. Somehow, this message hasnt sunk in because […]

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