One Step at a Time

LAST YEAR, I TRAINED FOR A half-marathon, but I didnt run in it. Why? My excuse was work got in the way, and to a certain degree, it did. Letting it interfere was rather silly since two weeks before the marathon I ran 15 miles, so I was totally capable of running the race. It […]

RNK Telecom Provisions IP Telephony for VoIP Your Life

VoIP Your Life, an IP telephony company based in Oklahoma, has chosen RNK Telecom as its underlying wholesale provider. The deal calls for RNK Telecom to provision its RNKVoIP broadband voice services for VoIP Your Life’s nationwide VoIP offerings. The companies did not disclose the agreements terms. “RNK Telecom was chosen as a vendor because […]

Automation in Moderation

IN AN ON-DEMAND world, the mantra seems to be automate or die. At the same time, it is important to maintain that human touch. Carriers and master agencies are accomplishing these seemingly opposite aims by rolling out partner Web portals with functionalities such as instant quote generation, access to commissions information and sales tools, and […]

Mike Ditka Says Life is Competition

NFL icon Mike Ditka preaches a relatively straightforward message to Corporate America during a keynote today dubbed ACE. It stands for attitude, character and enthusiasm traits that are relevant both on and off the field. Life is competition and I think thats why people relate to sports so well because you see a winner and […]

TMC Communications Opens Texas Office, Announces 5 Percent Bonus

TMC Communications (Booths 101-103) today announced it will open an office in Austin, Texas to be run by Rick Coley, the company’s new director of business development for the Southeastern region. TMC also announced it will pay agents an additional 5 percent commission on standard dedicated interstate rates on the Qwest Communications International Inc. and […]

Sales Seminars – Nose to the Grindstone

Nose to the Grindstone By Tara Seals Do you feel like your time is not your own? Always under the gun and behind? Do you wish you could spend more time with your family and less time catching up on paperwork? Overworking at the expense of other areas of life is a chronic problem for […]

How to Conduct a Needs Assessment

Posted: 9/2003 How to Conduct a Needs Assessment Take a First Step in Creating a Customer for Life By Dr. Christie Smith and Larry Montan With competition in telecom as fierce as it has ever been, differentiating yourself and the way you go to market is critical in retaining customer share. Most telecom companies are […]

Circle of Life

Posted: 7/2003 Circle of Life CRM Key To Survival In The Telecom Ecosystem By Edward J. Finegold One truism of todays telecom marketplace is that every service provider depends on other carriers to deliver its services. Providers that have persisted through the dark times have done so because of their ability to reach markets through […]

Business News – It’s a DSL Life,Forum Campaign Says

Posted: 06/2000 It’s a DSL Life,Forum Campaign Says DSL Forum (, a nonprofit organization of more than 300 global telecommunications industry leaders and service and equipment providers, unveiled its Mindshare Awareness Campaign promoting the benefits of DSL technology.According to the DSL Forum, the campaign’s theme, “Say Hello to DSL,” sends consumers the message that “DSL […]

The ID is: 90656