leverage

 

Boost Revenue With Hosted Call Center

Hosted call center technology takes center stage during todays session, Making Contact with Hosted Call Center Opportunities, where the panelists will discuss how to leverage these sticky services to combat the high commoditization of long-distance and other bread-andbutter connectivity services. Agents and VARs looking to move up the value chain can leverage hosted contact centers […]

Broadview CEO: Operating Leverage Does Matter

Broadview’s Mike Robinson Eighteen months after Broadview Networks Inc. completed its merger with BridgeCom, the company announced in June 2006 another transaction — this time an acquisition of ATX Communications Inc. The combined company creates a CLEC operating in the Northeast and Mid-Atlantic states with revenue of around $400 million. PHONE+ Editor Khali Henderson spoke […]

Sprint Casts Its Lot With WiMAX

Sprint Nextel Corp. CEO Gary Forsee announced this afternoon that the carrier will adopt the 802.16e mobile WiMAX standard as its 4G broadband technology, partnering with Intel Corp., Motorola Inc. and Samsung. Sprint will deploy WiMAX gear to leverage its 2.5GHz spectrum holdings, which covers 85 percent of the top 100 U.S. markets. The plan […]

InfoVista Announces Add-On for VistaInsight

Software maker InfoVista on Tuesday announced an add-on to VistaInsight for IP Telephony 2.0, the companys platform that enables advanced call quality management for enterprises and managed service providers. The add-on uses algorithms to assess voice quality in VoIP deployments. InfoVista said the new capabilities measure voice quality between two endpoints, identifying which factors contribute […]

Interland to Adopt Web.com Name

Wholesale Web hosting company Interland Inc. next month will change its name to Web.com Inc. Interland in December bought Web.com, acquiring approximately 9,000 additional subscribers, and said yesterday its name change will help it align more closely with its core Web services business. The company will trade on the Nasdaq stock exchange under Web.coms ticker, […]

Cordia Adds Phone Numbers from 36 Countries

Cordia Corp., a competitive carrier based in Florida, said today it has added phone numbers from more than 30 countries to its VoIP network, which means customers now can choose phone numbers from up to 36 countries. The company said the expansion is good news for its foreign-born subscribers, because they now can opt for […]

GlobalTouch Lets Channel Leverage New Revenue Streams through VoIP

Los Angeles-based GlobalTouch Telecom Inc. (Booth 209) announces it has developed its own VoIP platform offering channel partners a new vehicle to maximize VoIP revenue streams. The platform, called SIPTalk, serves the single-user and SOHO voice market, as well as leveraging ASPs, carriers, cable MSOs and large enterprise with the SIPTalk Pro solution. VoIP represents […]

Info Directions Releases Latest Version, Partners for Workforce Management

Info Directions Inc. will launch a new module for plant inventory, enhance support for E911 and the master street address guide (MSAG), and implement new workforce management capabilities within the next release of its net-centric OSS platform, CostGuard.NET. CostGuard.NET V. 8.04, scheduled for next quarter, will offer inventory tracking of equipment between customer service addresses […]

EUR Partners with CPqD

EUR Systems has partnered with Brazilian telecom research and development firm CPqD Telecom and IT Solutions to offer CPqDs product portfolio as part of its business process outsourcing services. CPqD products available via EUR include Workforce Management, Outside Plant, Revenue Management, Wi-Fi Management and EasyVoIP. Between the two companies, customers can choose outsourcing, licensing, hosting […]

Pingtels Rich Opens Up about Open-Source

Pingtel Corp. is an open-source VoIP software developer that just launched its VAR partner program. T@G asked President and CEO William Rich about the importance of vendor-agnostic software for VoIP, as well as the opportunities Pingtel has for VARs and other partners. T@G: Theres a lot of talk about open-source software. Explain how Pingtels VoIP […]

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