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Crafting a Good Channel Manager

By Peter Radizeski, RAD-INFO Many of you received the email to vote for your favorite channel manager. (Way to go Ruth!) It got me thinking what makes a good channel manager? Ruth Morford has been at ACC Business for the entire time I have been in the channel. My BellSouth PBM, Joe Moy, has been […]

Vocio Tailors TEM for SMBs

Vocio Inc. announced in July it is seeking independent agents to sell its V-Vision TEM solution, which is designed specifically for small and medium businesses companies with $25,000 to $500,000 in monthly telecom spend. These [customers] are typically below the radar of the other TEM providers, says Noel Huelsenbeck, president of Vocio. Should the others compete […]

Digium Expands Asterisk Support

Digium Inc. has introduced a new subscription-based service designed to give Asterisk customers and partners faster, easier and unlimited access to the companys service and support. Digium’s subscription-based services, offered in Silver, Gold and Platinum levels, will be available for all business-class products, beginning with the Asterisk Appliance. The new subscription services offer extended hardware […]

Comtel Launches New Excel Telecommunications

Comtel Telcom Assets LP has completed its asset acquisition of VarTec Telecom Inc., one of the pioneers of the 10-10 dial-around market. Comtel bought nearly all of VarTecs assets, as well as those of VarTecs subsidiaries Clear Choice Communications, One Choice and VarTec Solutions (formerly eMeritus Communications). The deal first was announced in August 2005. […]

Cogent Offers 90th-Percentile Pricing

ISP Cogent Communications Group Inc. said today it will bill its wholesale customers at a 90th percentile, rather than the industry norm of the 95th percentile, for excess bandwidth usage. Doing so, the company said, provides even more competitive pricing to customers including universities and online gaming sites whose bandwidth requirements vary from month to […]

Epic Software Unveils Next-Gen Web-based Enterprise CRM

Epic Software (Booth 818) has introduced a Web-based enterprise CRM software and professional services combination tool that gives telecom agents and their customers an unparalleled ability to track and manage their telecommunication inventory, services, contracts, invoices and users company-wide in a secure hosted environment. The CRM tool has three distinctive levels: administrator functionalities, agent functions […]

Raindance Adds Tiers to Program

Raindance Communications Inc. (Booth 608), a provider of conferencing services, announces it has restructured its channel partner program, to create three tiers of sales agents, which the company calls business partners. The three tiers Gold, Silver and Bronze each represent different levels of sales volume by the agent and sales support by Raindance. Raindance also […]

NCR Launches Intelligent Carrier Services

NCR Corp. (Booth 235) says it will launch its Intelligent Carrier Services around the world, enabling telecommunications carriers operating globally to deliver value-added solutions to more locations with greater speed and at the highest service levels, says the company. NCRs Intelligent Carrier Services will enable carriers to extend IP-based services, including IP telephony and virtual […]

T-Systems Launches Wholesale IP-VPN

Now, carriers and ISPs can include remote access and site-to-site solutions to their services with T-Systems’ IP-VPN. Solution providers can cater to all levels of network outsourcing needs through T-Systems’ Telekom Global Net, says the company. T-Systems says benefits to the customer include: access to the largest pan-European network, global coverage, a state-of-the-art MPLS-based network, […]

ASCENT: American Telesis Announces Expansion

In response to consistent growth over the last year, Hilton Head, S.C.-based wholesale data provider American Telesis Inc. (Booth 409) has expanded its sales force by a factor of three, and added a new marketing manager, Caroline Harrington, to the team. Harrington brings with her many years of Web design and corporate marketing experience. Under […]

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