LEC

 

Comcast: Does the Cloud Threaten the Channel?

The implications of the cloud, the adoption of SaaS software and rapidly changing customer buying behavior create an opportunity for aggressive and savvy companies in the channel to build a new future.

How Is the Agent Channel Organized?

The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. Those channels have a relatively straightforward structure with the vendor working directly with a dealer/reseller or using a distributor to supply product to its indirect sales partners. In the carrier world, there is a more complex […]

How Is the Agent Channel Organized?

The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. Those channels have a relatively straightforward structure with the vendor working directly with a dealer/reseller or using a distributor to supply product to its indirect sales partners. In the carrier world, there is a more complex […]

COMPTEL: Transaction Clearing Enters LEC Clearinghouse Market

Having recently made its debut in the LEC clearing market, Transaction Clearing (Booth 912) is unveiling various services and solutions at the COMPTEL PLUS show this week. The company offers validation services, customer care, billing management and back-office support for One-Plus providers, Zero-Plus providers, enhanced services, and digital merchant clients. Transaction Clearing provides Web-based tools […]

Customer Relationships Require a Little More Attention

By Peter Radizeski, RAD-INFO On Tom Peters blog, in a guest post, Steve asks: “In an age of interchangeable products and easily duplicated services, customer relationships have become one of the most powerful competitive advantages available to a business. Do you agree? “We all want our customers to believe I can’t get it anywhere else […]

Impressions From ISPCON

By Peter Radizeski, RAD-INFO While walking the floor at ISPCON, I notice that besides the CALEA vendors looking to sell their boxes (oops, solutions), many of the other exhibitors are really looking for partners. Not customers. Not agents. Partners. Call the relationship what it is – vendor-client – but the fact that the sales pitch […]

Agents See Strong Bell Rival in PAETEC-McLeod Pairing

PAETEC Holding Corp.s purchase of McLeodUSA Inc. appears to hold a number of benefits for agents, not the least of which is a footprint that creates a strong CLEC rival to the Bell system. But as with any merger, some challenges await. Agent and analyst reaction so far indicates PAETEC likely will encounter problems with […]

Broadview Closes InfoHighway Acquisition

Broadview Networks Holdings Inc. has closed its acquisition of InfoHighway Communications Corp. The deal was announced in February and was finalized May 31. Terms were not disclosed as both providers are privately held. Together InfoHighway and Broadview form a $500 million CLEC. That puts the new company just behind northeast U.S. rivals such as One […]

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