issues

 

Entering the Third Phase of Regulation

Posted:  01/2000 Entering the Third Phase of Regulation By Kim Sunderland It follows naturally that after the spring comes summer; after the rain comes sunshine; after pregnancy comes birth; and after life comes death. The world of telecom regulation isn’t any different. Because the rules of the Telecommunications Act of 1996 are law and the […]

Using Technology Marketing Tools Within theRules

Posted: 11/1999 Using Technology Marketing Tools Within the Rules By Edwin N. Lavergne Marketers are always looking for new ways to reach consumers. With the evolution of technology, new tools have become available to target consumers in their homes, but federal and state regulators concerned about privacy, fraud and harassment have responded by enacting a […]

Trench Warfare

Posted: 11/1999 Trench Warfare How To Fight and Win in the Courtroom By Neil S. Ende Litigation. The mere mention of the word often is enough to wobble the knees of even the most experienced and hardened telecommunications executives. Even most in-house counsel dread the very thought of litigating with a major telecommunications carrier. But, […]

CompTel Proposes New FCC Bureau

Posted: 08/1999 CompTel Proposes New FCC Bureau By Kim Sunderland Federal Communications Commission (FCC) reform should include creation of a new Competition Bureau that would streamline agency processes and be more apt at dealing with industry changes and technological convergence, the Washington-based Competitive Telecommunications Association (CompTel) says. CompTel’s June 28 comments are in response to […]

Regulatory News – Common Carrier Chief Leads the Battles

Posted: 07/1999 Common Carrier Chief Leads the Battles By Kim Sunderland Lawrence E. Strickling has one of the toughest, most exciting and debatably fulfilling positions at the Federal Communications Commission (FCC) as chief of Common Carrier Bureau (CCB). He’s been at the forefront of the FCC’s efforts to break the broadband speed limit, improve enforcement […]

Cross-Border Customer Care

Posted: 03/1999 Cross-Border Customer Care By Denise Culver When Internet protocol (IP) telephony was introduced a scant few years ago, the handful of companies that were utilizing the technology weren’t too concerned about how they would bill for the service or whether their customer service would be up to par. After all, they had just […]

The World Is Calling–What Is Your Answer?

Posted: 06/1998 The World Is Calling–What Is Your Answer? A Review of Telecommunications and Higher Education: Issues, Opportunities, and Applications By Dr. James M. Dodson Colleges, universities, and independent schools continue to receive numerous calls related to telecommunications from their constituents–calls for availability, accessibility, no-fault operation, flexibility, universality, affordability and the latest technology. How institutions […]

The Sky Is Falling, and There’s Nothing YouCan Do About It

Posted: 02/1998 The Sky Is Falling, and There’s Nothing You Can Do About It By Debera Bell-Beam Chicken Little created more than a few anxious moments for those who believed her greatly exaggerated rumor of the world’s imminent demise. It turned out, after all, that she had misinterpreted a natural event. Whether such is the […]

The Sky Is Falling, and There’s Nothing YouCan Do About It

Posted: 11/1997   The Sky Is Falling, and There’s Nothing You Can Do About It By Debera Bell-Beam Chicken Little created more than a few anxious moments for those who believed her greatly exaggerated rumor of the world’s imminent demise. It turned out, after all, that she had misinterpreted a natural event. Whether such is […]

Put it Down to Growing Pains

Posted: 09/1997 Put it Down to Growing Pains Clients Rate Their Billers in a New Report Debera Bell-Beam The report card is in, and it’s not great. But it’s not bad, either. Among the findings, one in four telecom service providers would give their billing suppliers an average or below-average rating, according to the new […]

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