Interactive Intelligence


December’s Channel Program Changes

The channel wrapped up 2015 with a flurry of new and revamped partner programs, as well as new partnerships you should know that could improve your business.

Spanlink to Resell Interactive Intelligence UC Solutions

Interactive Intelligence (ININ) and Spanlink Communications have signed a nationwide “Elite Partner” agreement authorizing Spanlink to sell, deploy and support Interactive Intelligence’s unified IP business communications solutions. Based in Minneapolis, Minn. with sales teams across the United States, Spanlink is a full-service provider of contact center and unified communications solutions that leverage VoIP technology. Spanlink […]

Case Study: ZC Sterling Takes ClearSight Into Contact Centers

ZC Sterling Corp. is a leading provider of specialty insurance and technology-enabled solutions for the mortgage servicing industry. The company provides hazard insurance tracking and outsourcing services, voluntary homeowners insurance, customized real estate tax services, back-office business process outsourcing, customer care solutions and Hispanic call center services for lenders, mortgage servicing organizations and homebuilders nationwide. […]

Interactive Intelligence Acquires AcroSoft

Interactive Intelligence (ININ) has acquired privately held AcroSoft Corp., a provider of insurance content management solutions. “We acquired AcroSoft to increase our presence in what is already a strong vertical market for us, currently numbering more than 75 insurance customers, including American Family Insurance, Securian, Western & Southern, and many others,” said Interactive Intelligence founder and […]

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