intelligence

 

Webroot, Atera Team on Next-Gen Security

The partnership will offer MSPs what the companies say is a seamless integration of Atera’s MSP software solution and Webroot’s next-generation endpoint security powered by cloud-based collective threat intelligence.

Webroot Intros IoT Gateway Security Service

Webroot says this service will now enable IoT solution providers, IoT platform providers, and MSSPs to secure their systems against advanced and persistent network-based threats.

Interactive Intelligence Releases Updated SIP Gateway

Interactive Intelligence Inc. has released its second-generation SIP Interaction Gateway. The updated gateway, which enables connections between traditional trunk lines (T1s and E1s) and VoIP networks, includes new support for protocols like EuroISDN, new fax support and a more scalable eight-span model, the company said. In addition to North American digital trunk support, the Interaction […]

Interactive Intelligence Intros SaaS for Call Centers, Enterprises

Intelligence Inc. has released its software as a service (SaaS) for contact centers and enterprises. The products are sold through the companys channel of more than 250 VARs. The contact center version includes applications such as IVR, ACD, outbound and predictive dialing, quality monitoring and multimedia recording, disaster recovery and workforce management. The SaaS for […]

Interactive, Straitshot Pair for Managed SIP Platform

Interactive Intelligence Inc. and Straitshot Communications have teamed to provide a combined business communications software and managed SIP network services platform. The platform uses Straitshots private SIP network to run standards-based contact center automation and enterprise IP telephony software applications from Interactive Intelligence. The product is available throughout the United States via select members of […]

Alcatel-Lucent Outlines 2007 Focus

Alcatel-Lucent today outlined the course ahead for the more than 80-day-old combined company, led by the theme of transformation. The tagline? Because the world is always on. We now have one vision, said Mary Chan, wireless business group president at Alcatel-Lucent. Its all about putting intelligence into the network to bring applications and innovation to […]

Telcordia Launches Service Management Platform

Telcordia has launched the Telcordia Service Management Suite, a platform that enables mobile operators to identify and fix network problems that result in failed services. The company said it will use the product to proactively improve the customer experience by identifying potential issues as they develop and before they impact the customer. Telcordia said the […]

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