individual

 

Alltel Wireless Deploys Arantech Customer Experience Management Service

Arantech announced at CTIA Wireless 2007 this week that Alltel Wireless is the first mobile operator to deploy the Ireland-based companys touchpoint customer experience management (CEM) software in a U.S. wireless network. The Arantech platform provides Alltel with enhanced insight into the service quality of each subscriber, enabling the company to quickly identify, resolve, prevent […]

BellSouth Offers New Services

BellSouth Corp. said at the COMPTEL show it is offering BellSouth Wavelength Dedicated Ring Service and Wavelength Channel Service, giving customers transparent and bit-rate specific optical transport options in the bandwidth ranges of 1, 1.25, 2.5 and 10 Gigabits. Designed for the transport of optical services between customer-designated locations, Wavelength Dedicated Ring Service is a […]

Safe Haven for Crapshooters

Posted: 05/2001 Safe Haven for Crapshooters For anyone looking for signs of better times ahead in the telecommunications business, last month’s AgENt show in Las Vegas was a good place to be. That’s really saying something, considering the fact that a more likely expectation would have been that this event, like so many others in […]

Regulatory News – Court Agrees with FCC: Free IXCs from Tariff

Posted:  06/2000 Court Agrees with FCC: Free IXCs from Tariff By Kim Sunderland Several IXCs have lost a three-year battle with the FCC (www.fcc.gov) in a federal appeals court over the requirement that they file federal tariffs outlining their rates or service changes. The court rejected April 28 their petition seeking review of an FCC […]

Thank You

Posted: 07/1999 Thank You Thank you. Two small words that when used carry so much weight. Their impact is greater still when left unsaid. In fact, studies show that appreciation is among a human being’s most claimed prizes, valued more greatly than money. (This is a statistical trend; individual opinions of carrier sales reps may […]

The ID is: 75693