indirect channels

 

Column: Ask Steve Ultra-mobile PCs will follow the Star Trek model

What Do SMBs Want?Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  I know one or two Ask Steve readers are Trekkies. Star Trek is a wonderful vehicle to stir executive-level controversy about vertical-specific applications, […]

Column: Ask Steve Mobility Tools Keep SMBs Competitive

What Do SMBs Want?Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  Does anyone work 100 percent of the time from the desk anymore? I doubt it. SMB employees become more mobile every year and […]

Ask Steve: Can SMBs Benefit from Hosted Contact Center Solutions?

What Do SMBs Want? Ask Yankee Group analyst Steve Hilton. Send your questions to asksteve@yankeegroup.com. Please include your name, city, state and a phone number. Only first names and locations will be published.  “Hello, Ms. Reynolds. This is Steve from Fabricated Plastics. Were calling to see if your recent order with us was on time […]

Column: Ask Steve Rural SMB Opportunities

Fly fishin, wide open country, clean air, starry nights, software-as-a-service (SaaS). Which one doesnt belong when you think about rural America? This month were going to look at rural SMBs and SaaS. Do these seem to be contradictory terms? Think again. Q: I own an IT services company working in a fairly rural area. What […]

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