Image Gallery: CarrierSales carrierXchange Featuring CenturyLink, Comcast, Masergy
The event drew partners and vendors from 34 states and two countries, and more than 60 providers in a vendor expo. Pics and a recap in our gallery.
inContact
CarrierSales: Partners Should Brace for More Master-Agent Consolidation
When asked if CarrierSales is interested in a merger, CEO/owner Richard Murray said, “I’m not out looking.”
CarrierSales Reaches $1 Million Monthly With inContact
It’s another big award in CarrierSales’ history with the contact center provider.
Vonage, inContact Enhance Call-Center Partnership
Vonage has enhanced its partnership with inContact to offer an enterprise-grade cloud contact center for business.
Intelisys Hires Former InContact, Verizon Platinum Partner Channel Manager
He previously worked for Kingcom as enterprise channel manager.
CarrierSales Achieves Top Master Status With inContact
CarrierSales was the top master agency for the contact-center specialist as determined by new sales volume.
Contact Centers in the Cloud: Smart Ways to Manage the Sales Cycle
Here are insights on overcoming objections and what to look for in a solution.
The Cloud Contact Center: Call It a Channel Opportunity
Execs from ShoreTel, inContact, Interactive Intelligence, LiveOps and Five9 weigh in.
Carrier Sales Taps InContact Channel Executive as Contact Center VP
See whom the master agency grabbed as its latest executive.
inContact Makes Key Workforce Optimization Acquisition of Uptivity
inContact, which provides cloud contact center and customer service software, says its acquisition of CallCopy/Uptivity allows it to address an additional estimated $1 billion in the expanding midsize WFO market.
Galleries
.@Verizon, @ATT agree to $116 million settlement in California #whistleblower lawsuit. dlvr.it/RhMkmn
September 25 2020 @ 21:58:32 UTC
In case you missed it: the top seven stories from the week of Sept. 20. dlvr.it/RhMQHR
September 25 2020 @ 19:41:32 UTC
Think you have what it takes to make #NextGen101? You still have time to apply before the September 30 deadline! Ap… twitter.com/i/web/status/1…
September 25 2020 @ 17:04:01 UTC
In case you missed any of the drama, our gallery covers the entire @Windstream #Chapter11bankruptcy saga. dlvr.it/RhLmn4
September 25 2020 @ 15:55:31 UTC
.@IntelisysCorp, @Telarus, @AppSmartcom and others in the agent channel earned honors on Thursday. dlvr.it/RhJCqb
September 24 2020 @ 23:33:02 UTC
Be a part of our guided conversation, led by @jaetracie, focused on diversity and inclusion in the channel.… twitter.com/i/web/status/1…
September 24 2020 @ 22:46:31 UTC
.@watchguard report shows spike in evasive zero day #malware in Q2. dlvr.it/RhJ4Qx
September 24 2020 @ 22:28:32 UTC
During this time of national reckoning, many of us are seeking safe spaces to have difficult — but crucial — conver… twitter.com/i/web/status/1…
September 24 2020 @ 20:31:01 UTC