improvements

 

Info Directions Nominated for Operational Excellence

Info Directions has been nominated for an Operational Excellence award in the Sixth Annual TeleStrategies Billing World 2006 Excellence Awards. The Excellence Awards recognize achievement in the systems and software that drive the world of communications. The Operational Excellence award recognizes projects that have resulted in significant improvements in customer operational performance. Info Directions has […]

TNCI Deploys Carrier ID Code

Channel Partners show sponsor TNCI (Booth 515) has deployed its own Carrier Identification Code (CIC) to manage traffic seamlessly to ensure agents and customers of the most competitive rates in all equal access areas across the country. A CIC is the designation used by local phone companies to route traffic to the customers preferred long-distance […]

BCN Solutions Express Expands Web Conferencing Services

BCN Solutions Express (Booth 723) announced it is expanding its commitment to Web conferencing services. The agency worked with conferencing vendor Genesys Conferencing (Booth 523) to launch a privately labeled online portal where users sign up for a conferencing account and schedule Web conferencing services. Training for agents and their clients also will be provided […]

Stop Whining

First of all, let me say that I follow the telephone industry closely, but have never worked for a telephone operating company. The article “The Forgotten Quo” from your May issue was interesting, and for the most part factually accurate. But a few things were omitted, and other things were distorted. Congress, in its infinite […]

NCR Launches Intelligent Carrier Services

NCR Corp. (Booth 235) says it will launch its Intelligent Carrier Services around the world, enabling telecommunications carriers operating globally to deliver value-added solutions to more locations with greater speed and at the highest service levels, says the company. NCRs Intelligent Carrier Services will enable carriers to extend IP-based services, including IP telephony and virtual […]

CDG Releases Features For Billing System

Communications Data Group Inc. (CDG, Booth 833) has released two significant enhancements to Service Activation Manager (SAM), a telecom billing and provisioning system. The first, Mass Audit, enhances SAMs existing ability to compare device configurations with billing. The second feature, Test Drive, helps companies roll out services such as call waiting on a trial basis. […]

The ID is: 74846