IBM to Outsource Thousands of U.S. Jobs to India

IBM will slash 5,000 U.S. employees, outsourcing many of their job positions to India. The new cuts will hit the global business-services unit. Outsourcing is nothing new for Big Blue: already about 71 percent of its workforce lies outside the United States. The news, reported by the Wall Street Journal, comes amid talk of an […]

IBM, Textron VARs Search for Credit

The economy is taking its toll on financing programs that have previously incented VAR business. IBM’s (IBM) Flexible Credit program, which was targeted toward smaller biz, has shut down. And IBM also set tighter restrictions on some financing programs left standing. Additionally, Textron (TXT) announced it will cease all of Textron Financial Corp.’s finance business, with […]

Apps, Other Companies Could Hurt Providers Earnings

Finally, a long-held belief among service providers that they compete only against companies like them, is fading. With Internet, applications and even computer makers creeping into the communications world, providers must re-evaluate the perception that these companies aren’t rivals. In fact, they are, and they well could impact carriers’ earnings. AT&T Inc. (T) and Verizon Communications […]

IBM Enlists Channel in SaaS Bid

IBM Corp. plans to involve its channel in its Lotus Live software-as-a-service bid announced Monday. Big Blue said eventually it would allow solutions providers to build apps and services around LotusLive. And, a multitiered admin capability from a recent acquisition could enable private labeling of the on-demand software suite. No timeline for channel rollout was […]

IBM Takes on Google, Microsoft in SaaS Market

Microsoft Corp.’s Windows Live SaaS suite will soon be answered by IBM’s LotusLive Engage. The cloud-based enterprise application suite will challenge Microsoft as well as Google Apps. LotusLive is set to launch in the first quarter, and will provide businesses with file sharing, e-mail and Web conferencing; it also integrates with, Skype and LinkedIn.

IBM Launches Private Label Managed Security

Computing pioneer IBM has launched white-label managed security services for operators to add to their portfolios. And it’s not a moment too soon: Based on data from IBM’s security services client base of 3,700, there has been a 30 percent increase over the last 120 days in network and Web-based security events, with the total […]

IBM and Partners Address Digital Security

With new security threats popping up daily, IBM Corp. (IBM) is working with business partners like Arcot, Gemalto and L-1 Identity Solutions to deliver integrated security solutions to businesses. IBM estimated that a very low percentage of businesses currently use appropriate digital security measures. The goal of teaming these technologies is to provide authentication solutions to […]

Ch-Ch-Changes: Agents Face the Strain of Business Transformation

Even if you cant be all things to all people, you still might need to be a little more than the next guy if you want to win business. Telecom agencies are feeling pressure to provide more value-adds for their clients even if for no other reason than to keep up with the Joneses. This […]

Hold the Line: Does Web 2.0/Voice 3.0 Live Up to the Hype?

If industry speculation is realized, service providers not offering the latest in Web 2.0/Voice 3.0 content and connectivity could be overtaken by the Googles and Skypes of the world. But many service providers, even the CLECs often viewed as being more forward-thinking than incumbent telcos are taking the hype in stride. Yes, they know they […]

Ingram Micro Unveils Finance Options, Expanded Field Support

Ingram Micro said it has introduced a new suite of customizable leasing finance options and expanded field credit resources to help providers grow and capture more services value in 2008. Available now through Ingram Micro Preferred Leasing (IMPL), these new leasing options include managed services financing, 100 percent software financing, public sector leasing, small ticket […]

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