EarthLink Intros New Hosted Contact Center

EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.

5 Business Cloud Trends for SMBs

Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.

Apptix Launches Cloud-Based UC

Apptix offers enterprise voice, e-mail, file sharing, IM, Web conferencing and mobility services from the cloud.

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