Hosted Contact Centers: ‘Huge Opportunity’ for Partners
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
RapidScale has been chosen as MicroAccounting’s exclusive partner to offer their customers a hosted Sage solution.
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.
Integra’s DDoS Mitigation Service combines a cloud-based approach to detecting attacks with hands-on, 24/7/365 management from Integra’s network security experts.
The master agency is touting recent internal changes.
The new facility will be 21,000 square feet with 10,000 square feet of raised floor data center space.
Apptix offers enterprise voice, e-mail, file sharing, IM, Web conferencing and mobility services from the cloud.
Alteva, a unified communications provider, has added a feature to its hosted VoIP platform that lets users identify all incoming calls, and answer them with personalization, on one VoIP phone.
iPBX Trunking sends voice traffic from a premise-based phone system over the same connection used for data, eliminating the need for separate voice access.
.@TBImasteragent gained insights, validation from the survey it commissioned with @ATTBusiness https://t.co/X8qqWJX7uG
October 19 2018 @ 22:45:14 UTC
Security and UCaaS and SD-WAN, the triple-headed monster, dominated the news last week. https://t.co/Yoq7yrjhkf
October 19 2018 @ 21:53:25 UTC
.@CenturyLinkBiz @Spiceworks study shows midsize businesses prefer #security embedded in the #network. https://t.co/C91J2EFqc4
October 19 2018 @ 18:41:03 UTC
.@McAfee #channelchief @ken_mccray007 talks partner program, cloud opportunities. #MPower https://t.co/ywKzw6Z0og
October 19 2018 @ 16:46:51 UTC
.@Carbonite makes its #dataprotection for virtual and physical servers comprehensive. #backup https://t.co/Ldb6GXQVfG
October 18 2018 @ 22:16:20 UTC
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