EarthLink Intros New Hosted Contact Center

EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.

5 Business Cloud Trends for SMBs

Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.

Climbing to the Higher Cloud

2112 Group CEO Lawrence M. Walsh offers advice for solutions providers looking beyond commodity opportunities to sustainable businesses selling “higher cloud” solutions.

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