Hosted Contact Centers: ‘Huge Opportunity’ for Partners
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
RapidScale has been chosen as MicroAccounting’s exclusive partner to offer their customers a hosted Sage solution.
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.
Integra’s DDoS Mitigation Service combines a cloud-based approach to detecting attacks with hands-on, 24/7/365 management from Integra’s network security experts.
The master agency is touting recent internal changes.
The new facility will be 21,000 square feet with 10,000 square feet of raised floor data center space.
Apptix offers enterprise voice, e-mail, file sharing, IM, Web conferencing and mobility services from the cloud.
Alteva, a unified communications provider, has added a feature to its hosted VoIP platform that lets users identify all incoming calls, and answer them with personalization, on one VoIP phone.
iPBX Trunking sends voice traffic from a premise-based phone system over the same connection used for data, eliminating the need for separate voice access.
Check out our report on the results of the 2018 Cablecos & The Channel: State of the Channel Market Survey. @CTAM https://t.co/ah2lB7B0ym
April 23 2018 @ 16:03:59 UTC
See why 2018 is the year #SDWAN will pop >> https://t.co/6v3fXnrTZe https://t.co/xHaT3dCW5T
April 23 2018 @ 15:01:18 UTC
Save the date for #CPExpo 2019 at Mandalay Bay in Vegas - April 9-12 https://t.co/tnuPRJKsQi
April 20 2018 @ 19:55:06 UTC
#CPExpo news: Huge congratulations to our #CircleOfExcellence inductees. Pictures here. @Channel_Expo https://t.co/POyL0VYSwx
April 20 2018 @ 02:20:30 UTC
#CPExpo award winners: @AireSpring @COLOTRAQ @broadvoice @datto @intermedia @Star2Star @CenturyLinkCPP https://t.co/2Fq0tblZOD
April 20 2018 @ 00:30:58 UTC