Hosted Contact Centers: ‘Huge Opportunity’ for Partners
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
hosted
MicroAccounting, RapidScale Form Hosting Partnership
RapidScale has been chosen as MicroAccounting’s exclusive partner to offer their customers a hosted Sage solution.
EarthLink Intros New Hosted Contact Center
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
5 Business Cloud Trends for SMBs
Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.
Integra Adds Cloud-based DDoS Mitigation Service
Integra’s DDoS Mitigation Service combines a cloud-based approach to detecting attacks with hands-on, 24/7/365 management from Integra’s network security experts.
Climbing to the Higher Cloud
2112 Group CEO Lawrence M. Walsh offers advice for solutions providers looking beyond commodity opportunities to sustainable businesses selling “higher cloud” solutions.
Case Study: St. Elizabeth Physicians Heals Communications Ills With Help of ATC, West IP
The health-care group was running multiple phone systems on different contracts, and had to address other issues, too, such as call times and disaster recovery. It turned to channel partner Advanced Technology Consulting for help.
MPG Management Announces New Personnel, Back-Office Systems
The master agency is touting recent internal changes.
Windstream Preps for Debut of Nashville Data Center
The new facility will be 21,000 square feet with 10,000 square feet of raised floor data center space.
Top 5 Questions VARs Should Ask When Selecting a Document Management Partner
If you’re a VAR who’s looking for a document management partner to help you reach your business objectives, here are five questions you can use to help determine which vendor is right for you.
Galleries
.@ATTPartners taps a leader whose experience in sales, marketing and technology run deep. dlvr.it/RmMPtc
November 25 2020 @ 00:06:02 UTC
.@OneMetTel, @MicrolandLtd, and @Wipro scored well in Gartner's latest leaderboard. dlvr.it/RmMDJy
November 24 2020 @ 22:35:32 UTC
.@CWAUnion wants conditions placed on @FrontierCorp's #bankruptcy reorganization plan in Connecticut. dlvr.it/RmHbpp
November 23 2020 @ 23:44:32 UTC
.@WTT triumphed for a second consecutive year in @PaloAltoNtwks' partner awards. See who else won. dlvr.it/RmHKLJ
November 23 2020 @ 21:35:32 UTC
Policy change to give @LumenCPP #channelpartners higher payouts on sales. dlvr.it/RmH0bb
November 23 2020 @ 19:23:02 UTC
John Muscarella of @coxbusiness with tips on jazzing up the typical #webinar with a roundtable approach. dlvr.it/RmGmlh
November 23 2020 @ 18:03:02 UTC
Today is the last day to apply to #NextGen101 (an #MSP501 list)! Get your application in by 11:59 pm ET for your ch… twitter.com/i/web/status/1…
November 23 2020 @ 16:15:01 UTC
ICYMI: @Mitel and @PaloAltoNtwks made the news last week. dlvr.it/Rm6M27
November 20 2020 @ 20:49:02 UTC