Hosted Contact Centers: ‘Huge Opportunity’ for Partners
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
hosted
MicroAccounting, RapidScale Form Hosting Partnership
RapidScale has been chosen as MicroAccounting’s exclusive partner to offer their customers a hosted Sage solution.
EarthLink Intros New Hosted Contact Center
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
5 Business Cloud Trends for SMBs
Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.
Integra Adds Cloud-based DDoS Mitigation Service
Integra’s DDoS Mitigation Service combines a cloud-based approach to detecting attacks with hands-on, 24/7/365 management from Integra’s network security experts.
Climbing to the Higher Cloud
2112 Group CEO Lawrence M. Walsh offers advice for solutions providers looking beyond commodity opportunities to sustainable businesses selling “higher cloud” solutions.
Case Study: St. Elizabeth Physicians Heals Communications Ills With Help of ATC, West IP
The health-care group was running multiple phone systems on different contracts, and had to address other issues, too, such as call times and disaster recovery. It turned to channel partner Advanced Technology Consulting for help.
MPG Management Announces New Personnel, Back-Office Systems
The master agency is touting recent internal changes.
Windstream Preps for Debut of Nashville Data Center
The new facility will be 21,000 square feet with 10,000 square feet of raised floor data center space.
Top 5 Questions VARs Should Ask When Selecting a Document Management Partner
If you’re a VAR who’s looking for a document management partner to help you reach your business objectives, here are five questions you can use to help determine which vendor is right for you.
Galleries
.@curtallen14 named @Vonage's new #channelchief. #contactcenter dlvr.it/RZqpcM
July 02 2020 @ 18:34:03 UTC
RT @ChannelEurope: #EvolutionEU is going 100% virtual in 2020! The virtual event will deliver high-quality keynotes, conference tracks, net…
July 02 2020 @ 17:53:57 UTC
.@tradeshift unveils new #partnerprogram. #SupplyChainMarketplace dlvr.it/RZmSGl
July 01 2020 @ 21:49:32 UTC
#ATT Southwest, @CWAUnion reach contract extension agreement. #wireline dlvr.it/RZm713
July 01 2020 @ 19:39:32 UTC
.@Windstream Enterprise can help your employees “Stay Connected” while telecommuting. Find out how! dlvr.it/RZlNY6
July 01 2020 @ 15:43:31 UTC
.@TBImasteragent adds @aircall to its provider portfolio. #cloudbasedvoice dlvr.it/RZhXq4
June 30 2020 @ 21:41:02 UTC
.@AryakaNetworks, @alibaba_cloud partner for managed #SDWAN service in China, internationally. dlvr.it/RZhQ8q
June 30 2020 @ 20:49:02 UTC
.@RingCentral announces Cloud PBX for @MicrosoftTeams. dlvr.it/RZfpqJ
June 30 2020 @ 12:26:02 UTC