Hosted Contact Centers: ‘Huge Opportunity’ for Partners
In terms of installed base penetration, on-premises contact center systems still have an edge over hosted solutions, which translates to a huge opportunity for the latter’s market growth.
Channelpartnersonline.com
hosted
MicroAccounting, RapidScale Form Hosting Partnership
RapidScale has been chosen as MicroAccounting’s exclusive partner to offer their customers a hosted Sage solution.
EarthLink Intros New Hosted Contact Center
EarthLink’s new Hosted Contact Center will be fully integrated with the company’s Hosted Voice to allow businesses to engage in better customer conversations via email, live chat, Web, phone or social media.
5 Business Cloud Trends for SMBs
Intermedia, the independent provider of hosted exchange, has compiled a list of top business cloud trends for small businesses.
Integra Adds Cloud-based DDoS Mitigation Service
Integra’s DDoS Mitigation Service combines a cloud-based approach to detecting attacks with hands-on, 24/7/365 management from Integra’s network security experts.
MPG Management Announces New Personnel, Back-Office Systems
The master agency is touting recent internal changes.
Windstream Preps for Debut of Nashville Data Center
The new facility will be 21,000 square feet with 10,000 square feet of raised floor data center space.
Apptix Launches Cloud-Based UC
Apptix offers enterprise voice, e-mail, file sharing, IM, Web conferencing and mobility services from the cloud.
Alteva Personalizes Hosted VoIP Calling with Local Anywhere
Alteva, a unified communications provider, has added a feature to its hosted VoIP platform that lets users identify all incoming calls, and answer them with personalization, on one VoIP phone.
DSCI Adds iPBX Trunking to Hosted Offerings
iPBX Trunking sends voice traffic from a premise-based phone system over the same connection used for data, eliminating the need for separate voice access.
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Check out our report on the results of the 2018 Cablecos & The Channel: State of the Channel Market Survey. @CTAM https://t.co/ah2lB7B0ym
April 23 2018 @ 16:03:59 UTC
See why 2018 is the year #SDWAN will pop >> https://t.co/6v3fXnrTZe https://t.co/xHaT3dCW5T
April 23 2018 @ 15:01:18 UTC
Save the date for #CPExpo 2019 at Mandalay Bay in Vegas - April 9-12 https://t.co/tnuPRJKsQi
April 20 2018 @ 19:55:06 UTC
#CPExpo news: Huge congratulations to our #CircleOfExcellence inductees. Pictures here. @Channel_Expo https://t.co/POyL0VYSwx
April 20 2018 @ 02:20:30 UTC
#CPExpo award winners: @AireSpring @COLOTRAQ @broadvoice @datto @intermedia @Star2Star @CenturyLinkCPP https://t.co/2Fq0tblZOD
April 20 2018 @ 00:30:58 UTC