EMBARQing on the Channel

Theres always something new on the horizon, and for EMBARQ Corp., that thing is its channel program. Its channel strategy is a work in progress, launched when EMBARQ was spun off a year ago this June from Sprint Nextel. And rather than take a template from competitors, the company is taking its cues from an […]

Has It Been That Long?

DOING ANYTHING WORTHWHILE FOR 20 years is remarkable, isnt it? This year, PHONE+ will mark two decades covering the communications industry. (Yes, its been that long.) This achievement is all the more noteworthy given the instability of the newly competitive market. I use the term newly on purpose since the past 20 years spans the […]

Whatever Happened to …

CONSOLIDATION IN THE COMPETITIVE market is nothing new as illustrated by this list of transactions compiled by New Paradigm Research Inc. with some additions from PHONE+ editors. According to this data, early 100 deals among competitive providers have taken place since 1997. If that isnt interesting enough on its face, then a gander at these […]

Ebbers to Forfeit Assets

Bernie Ebbers, the former chief executive of WorldCom Inc., will have lost more than his freedom if he goes to jail for his role in the $11 billion accounting fraud that brought the telecom titan into the largest bankruptcy in U.S. history. Most of Ebbers assets will be distributed to WorldCom shareholders and bondholders under […]

Former WorldCom Chief Awaits Sentence

Bernard Ebbers, the former chief executive of WorldCom, symbolized an era of corporate malfeasance that drove some of the world’s largest and most venerated companies into ruin. Convicted by a jury last month of spearheading an $11 billion accounting fraud that led to the biggest bankruptcy in U.S. history, the 63-year-old Ebbers could spend the […]

Writing a New Chapterin Telecom History

Posted: 11/2003 Writing a New Chapter in Telecom History By Walter G. Blackwell The Competitive Telecommunications Association (CompTel) and Association for Communications Enterprises (ASCENT) began writing a new chapter in the history of the competitive telecommunications industry last month when the associations merged to form the CompTel/ASCENT Alliance. The marriage of these preeminent trade groups […]


Posted: 4/2003 Overheard… "It can best be described as our day of the hanging chad. We got three votes, and we don’t want to go back and count them again." –David W. Dorman, chairman and CEO, AT&T Corp., during his keynote address at the Comptel Annual Conference & Exposition, referring to the FCC’s Triennial Review […]

The Letter: Dirty Laundry

Posted: 06/2002 Dirty Laundry EVERY TIME I HEAR FINANCIAL news about telecom companies, I feel almost embarrassed, like someone is airing our dirty laundry in the public square. Stories about fictitious growth and greedy executives fixing the numbers to get their payouts make me ill. I can’t take comfort in the fact similar transgressions have […]


Posted: 04/2002 PARTNER CHANNEL NO PAIN, NO GAIN Local Service Agents Sweat the Small Stuff A $100,000 switched long-distance customer base can evaporate in two years, under typical attrition rates. This is why agents are encouraged to sell stickier services like local voice and data services. CARRIER BANKRUPTCY TEACHES AGENTS LESSON: DIVERSIFY Master agencies said […]

Business News – Highland Lakes Adds Web-Enabled Services

Posted: 06/2001 Business News Highland Lakes Adds Web-Enabled Services Highland Lakes Software (www.highlandlakessoftware.com) has ann-ounced availability of web-enabled customer service functions in its flagship offering, the Communications Accounting System (CAS).Users can offer their customers access to current and previous statements, as well as account history information, via the Internet.“We are very excited to lengthen a […]

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