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iCore Enhances SMB VoIP Services

iCore Networks (Booth 702), a provider of hosted VoIP telephony services in the Mid-Atlantic states, delivers a complete Cisco based, VoIP solution to its customers. The backbone of the iCore hosted service offering is its INAC (iCore Network Application Center). Employing the Tekelec T-6000 softswitch, the INAC connects to the PSTN via direct fiber connections, […]

ZONE Telecom Debuts ILEC MVNO

ZONE Telecom Inc. (Booth 420) debuted a new wireless program for ILECs reselling its services. ZONE Mobile is the companys version of an MVNO. ILECs choose from a range of bundling options and can brand the services to their liking. The service was expected to be available during the third quarter of 2007. A recent […]

AirMagnet Achieves FIPS Certification

AirMagnet Inc. today announced that it is the first wireless intrusion detection systems vendor to achieve Federal Information Processing Standards certification. The National Institute of Standards and Technology (NIST) issued the FIPS 140 Publication Series to coordinate the requirements and standards for cryptographic modules, which include both hardware and software components, for use by departments […]

COMPTEL Reports Highest Attendance in Two Years

The COMPTEL PLUS Spring 2007 Convention & EXPO in Las Vegas opened to higher attendance and greater activity than the show has seen in two years. The show is really taking off, said Earl Comstock, president and CEO of COMPTEL, in his opening remarks. More than 2,400 people had registered to attend and 130-plus exhibitors […]

Vero Rolls Out Call Management Point

OSS provider Vero Systems Inc. (Booth 806) has rolled out Call Management Point (CMP), the companys platform for moving voice routing beyond the switch and into the intelligent layer of the network. The company says this allows for more complex, real-time voice-routing techniques. The technology employed in CMP provides the highest level of routing sophistication […]

CTI Group Announces EBPP

CTI Group at TelecomNEXT announced that SmartBill Connect now includes electronic bill presentment and payment capabilities. SmartBill Connect is a comprehensive e-billing solution. The company also is showcasing the Proteus Communications Management Suite. Proteus tracks and analyzes wireline, cell phone, Internet, and e-mail usage and costs in medium and large businesses. For most companies, communication […]

Personix Unit of Fiserv Recognized in Best Practices Study

The Personix unit (Booth 201) of Fiserv Inc. has received the highest rating of participants in a 2005 study of best business practices conducted by Madison Advisors, a Texas-based consulting firm specializing in customer communication technologies. Personix also received the highest rating in the 2003 version of this biannual study. Madison Advisors Best Practices Study […]

Access One Upgrades Sales Support

Access One Inc. (Booths 815-817) says it has formed a new sales support department with the purpose of speeding orders through provisioning and eliminating headaches. Access Ones team of sales support representatives are available from 8 a.m. – 7 p.m. CST to help its channel partners with preparing orders for provisioning. They work with partners […]

VoiceLog Offers Solution for Live Agent Verification

VoiceLog LLC (Booth 320), a provider of third-party verification, announced the availability of Total Script Control for its live agent verification services. Using advanced speech-recognition technology, Total Script Control analyzes the recordings of up to 100 percent of VoiceLog TPV transactions to determine if the agent asked all required questions. Calls that dont match the […]

Masters Examine Subs Commissions, Incentives

As a general rule, master agents are loathe to share their compensation structures, or any other financial information that might give competitors a leg up. They also tend to downplay any emphasis on commissions, focusing instead on the importance of subagents signing with masters who have solid and reliable vendor agreements, and who pay on […]

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