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AirMagnet Achieves FIPS Certification

AirMagnet Inc. today announced that it is the first wireless intrusion detection systems vendor to achieve Federal Information Processing Standards certification. The National Institute of Standards and Technology (NIST) issued the FIPS 140 Publication Series to coordinate the requirements and standards for cryptographic modules, which include both hardware and software components, for use by departments […]

COMPTEL Reports Highest Attendance in Two Years

The COMPTEL PLUS Spring 2007 Convention & EXPO in Las Vegas opened to higher attendance and greater activity than the show has seen in two years. The show is really taking off, said Earl Comstock, president and CEO of COMPTEL, in his opening remarks. More than 2,400 people had registered to attend and 130-plus exhibitors […]

Vero Rolls Out Call Management Point

OSS provider Vero Systems Inc. (Booth 806) has rolled out Call Management Point (CMP), the companys platform for moving voice routing beyond the switch and into the intelligent layer of the network. The company says this allows for more complex, real-time voice-routing techniques. The technology employed in CMP provides the highest level of routing sophistication […]

CTI Group Announces EBPP

CTI Group at TelecomNEXT announced that SmartBill Connect now includes electronic bill presentment and payment capabilities. SmartBill Connect is a comprehensive e-billing solution. The company also is showcasing the Proteus Communications Management Suite. Proteus tracks and analyzes wireline, cell phone, Internet, and e-mail usage and costs in medium and large businesses. For most companies, communication […]

Personix Unit of Fiserv Recognized in Best Practices Study

The Personix unit (Booth 201) of Fiserv Inc. has received the highest rating of participants in a 2005 study of best business practices conducted by Madison Advisors, a Texas-based consulting firm specializing in customer communication technologies. Personix also received the highest rating in the 2003 version of this biannual study. Madison Advisors Best Practices Study […]

Access One Upgrades Sales Support

Access One Inc. (Booths 815-817) says it has formed a new sales support department with the purpose of speeding orders through provisioning and eliminating headaches. Access Ones team of sales support representatives are available from 8 a.m. – 7 p.m. CST to help its channel partners with preparing orders for provisioning. They work with partners […]

VoiceLog Offers Solution for Live Agent Verification

VoiceLog LLC (Booth 320), a provider of third-party verification, announced the availability of Total Script Control for its live agent verification services. Using advanced speech-recognition technology, Total Script Control analyzes the recordings of up to 100 percent of VoiceLog TPV transactions to determine if the agent asked all required questions. Calls that dont match the […]

T-Mobile USA Ranks in Customer Care

The results of the 2004 Customer Care Performance Study released by J.D. Power and Associates ranks T-Mobile USA (Booth 303) highest among national carriers, by a significant margin. T-Mobile says their high ranking is because they give their customers more minutes, more features and more service. The 2004 J.D. Power and Associates Customer Care Performance […]

Enunciate Contracts with Spectel, Convedia

Canada-based Enunciate Conferencing (Booth 437) is using Spectel Inc.’s IP-based voice conferencing and Convedia Corp.’s IP media servers to enhance its own IP conferencing solutions. Enunciate specializes in Web, video and teleconferencing services. Enunciate says Spectel’s Meeting XChange technology will allow it to expand options such as reservation-less, attended, automated event and wireless services for […]

NCR Launches Intelligent Carrier Services

NCR Corp. (Booth 235) says it will launch its Intelligent Carrier Services around the world, enabling telecommunications carriers operating globally to deliver value-added solutions to more locations with greater speed and at the highest service levels, says the company. NCRs Intelligent Carrier Services will enable carriers to extend IP-based services, including IP telephony and virtual […]

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